If I’m wanting to make a notation (e.g. “Warranty Replacement” or similar) currently, the line shows up in the Suspense Account.
Although there’s no dollar value on the line (or transferred to the Suspense Account) I’m just wondering if I was to set up either income or expense account and just call it “Notation” would it work OK without causing problems elsewhere ?
@scannerangelaust, you are currently using a line item as a layout tool. But Manager treats every line item as a general ledger transaction. That is why these end up in Suspense. They are incomplete transactions because they have no account designations.
The correct way to record a transaction like this is to issue a sales invoice for the inventory item, but edit the unit price to be zero. Put any warranty information into the Description or a custom Notes field. But do not let that information stand alone. You must select the inventory item so the quantity will be reduced and its cost in Inventory on hand will be transferred to Inventory - cost. Be sure to also create a corresponding delivery note if you are using them.