# Manager won't load in my Windows 8.1

**URL:** <https://forum.manager.io/t/manager-wont-load-in-my-windows-8-1/3534>\
**Category:** Uncategorized\
**Created:** [August 12, 2015, 12:30am UTC](https://forum.manager.io/t/manager-wont-load-in-my-windows-8-1/3534 "2015-08-12T00:30:02Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Michael\_Goldsmith](https://avatars.discourse-cdn.com/v4/letter/m/bcef8e/32.png) [@Michael\_Goldsmith](https://forum.manager.io/u/Michael_Goldsmith)\
**Post date:** [August 12, 2015, 12:30am UTC](https://forum.manager.io/t/manager-wont-load-in-my-windows-8-1/3534/1 "2015-08-12T00:30:02Z")

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Cant get manager to load in Wndows 8.1, here is a copy of the event log. Can anyone help?

```
Faulting application name: ManagerDesktop.exe, version: 15.4.39.0, time stamp: 0x55c9e40e
Faulting module name: ntdll.dll, version: 6.2.9200.17313, time stamp: 0x5507a832
Exception code: 0xc0000005
Fault offset: 0x000000000004f10c
Faulting process id: 0x1548
Faulting application start time: 0x01d0d494df2313c4
Faulting application path: C:\Users\Mike\AppData\Roaming\Manager\ManagerDesktop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 1d2a132b-4088-11e5-be87-0021979bef0e
Faulting package full name: 
Faulting package-relative application ID:

```

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<div class="post-metadata">

**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [August 12, 2015, 12:43am UTC](https://forum.manager.io/t/manager-wont-load-in-my-windows-8-1/3534/2 "2015-08-12T00:43:05Z")

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Can you try to launch `ManagerServer.exe` file in Manager installation folder?

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<div class="post-metadata">

**Author:** ![Michael\_Goldsmith](https://avatars.discourse-cdn.com/v4/letter/m/bcef8e/32.png) [@Michael\_Goldsmith](https://forum.manager.io/u/Michael_Goldsmith)\
**Post date:** [August 12, 2015, 12:48pm UTC](https://forum.manager.io/t/manager-wont-load-in-my-windows-8-1/3534/3 "2015-08-12T12:48:33Z")

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Yes, I have tried that. A box comes up and says “ManagerServer has stopped working… A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”

I even tried with the “Port” and “Path” options

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<div class="post-metadata">

**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [August 13, 2015, 4:05am UTC](https://forum.manager.io/t/manager-wont-load-in-my-windows-8-1/3534/4 "2015-08-13T04:05:43Z")

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Do you get any error or anything in console itself when launching `ManagerServer.exe`?

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<div class="post-metadata">

**Author:** ![Michael\_Goldsmith](https://avatars.discourse-cdn.com/v4/letter/m/bcef8e/32.png) [@Michael\_Goldsmith](https://forum.manager.io/u/Michael_Goldsmith)\
**Post date:** [August 13, 2015, 5:58am UTC](https://forum.manager.io/t/manager-wont-load-in-my-windows-8-1/3534/5 "2015-08-13T05:58:18Z")

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Nothing, just blank screen sometimes, sometimes console does not even show.

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<div class="post-metadata">

**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [August 13, 2015, 6:06am UTC](https://forum.manager.io/t/manager-wont-load-in-my-windows-8-1/3534/6 "2015-08-13T06:06:50Z")

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Could you try to boot into safe mode and see if Manager runs?

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<div class="post-metadata">

**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [January 18, 2023, 3:36pm UTC](https://forum.manager.io/t/manager-wont-load-in-my-windows-8-1/3534/7 "2023-01-18T15:36:47Z")

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Closed on January 18, 2023, 3:36pm UTC