# Manager stop working

**URL:** <https://forum.manager.io/t/manager-stop-working/14705>\
**Category:** Uncategorized\
**Created:** [March 5, 2018, 8:03am UTC](https://forum.manager.io/t/manager-stop-working/14705 "2018-03-05T08:03:19Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![BM\_Roberts](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bm_roberts/32/29024_2.png) [@BM\_Roberts](https://forum.manager.io/u/BM_Roberts)\
**Post date:** [March 5, 2018, 8:03am UTC](https://forum.manager.io/t/manager-stop-working/14705/1 "2018-03-05T08:03:20Z")

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Hi I worked for 2years with manager no problem and all of the sudden it stops working it gives a error message about manager can not operate without internet explorer older then explorer 9 and for some reason my pc doesnt allow me to upgrade my internet explorer

Can some one relate?.

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**Author:** ![novica](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/novica/32/7414_2.png) [@novica](https://forum.manager.io/u/novica)\
**Post date:** [March 5, 2018, 8:56am UTC](https://forum.manager.io/t/manager-stop-working/14705/2 "2018-03-05T08:56:12Z")

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What version of Windows are you using?

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**Author:** ![BM\_Roberts](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bm_roberts/32/29024_2.png) [@BM\_Roberts](https://forum.manager.io/u/BM_Roberts)\
**Post date:** [March 5, 2018, 9:52am UTC](https://forum.manager.io/t/manager-stop-working/14705/3 "2018-03-05T09:52:31Z")

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I use windows 7 professional system type 64bit operating system

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<div class="post-metadata">

**Author:** ![novica](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/novica/32/7414_2.png) [@novica](https://forum.manager.io/u/novica)\
**Post date:** [March 5, 2018, 10:25am UTC](https://forum.manager.io/t/manager-stop-working/14705/4 "2018-03-05T10:25:55Z")

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As far as I know Manager is in no way dependent on Internet Explorer.

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**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\
**Post date:** [March 5, 2018, 10:59am UTC](https://forum.manager.io/t/manager-stop-working/14705/5 "2018-03-05T10:59:49Z")

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Manager does check for IE version above 9.  
but you should not be having any trouble using Manager on Windows 7.  
do you have any windows updates pending? if yes, then please install your system updates and try installing Manager again.

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**Author:** ![novica](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/novica/32/7414_2.png) [@novica](https://forum.manager.io/u/novica)\
**Post date:** [March 5, 2018, 11:00am UTC](https://forum.manager.io/t/manager-stop-working/14705/6 "2018-03-05T11:00:31Z")

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> [@sharpdrivetek](#):
>
> Manager does check for IE version above 9.

Do you know why?

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**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\
**Post date:** [March 5, 2018, 11:12am UTC](https://forum.manager.io/t/manager-stop-working/14705/7 "2018-03-05T11:12:32Z")

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i am not sure why. but this has been the requirement to install Manager for atleast 2 years now.

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**Author:** ![Brucanna](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/brucanna/32/1960_2.png) [@Brucanna](https://forum.manager.io/u/Brucanna)\
**Post date:** [March 5, 2018, 11:21am UTC](https://forum.manager.io/t/manager-stop-working/14705/8 "2018-03-05T11:21:15Z")

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> [@novica](#):
>
> Do you know why?

Windows XP was limited to IE8 and Manager is no longer supported on XP, so IE 9 is checked to see that you aren’t using XP or earlier Windows OS.

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<div class="post-metadata">

**Author:** ![novica](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/novica/32/7414_2.png) [@novica](https://forum.manager.io/u/novica)\
**Post date:** [March 5, 2018, 11:26am UTC](https://forum.manager.io/t/manager-stop-working/14705/9 "2018-03-05T11:26:25Z")

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Yeah I suspected as much.

But the original poster said he is running Windows 7. And as far as I know there is no way Win7 to be without IE9.

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**Author:** ![BM\_Roberts](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bm_roberts/32/29024_2.png) [@BM\_Roberts](https://forum.manager.io/u/BM_Roberts)\
**Post date:** [March 5, 2018, 12:14pm UTC](https://forum.manager.io/t/manager-stop-working/14705/10 "2018-03-05T12:14:02Z")

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My windows work without IE9 it always worked just recently after power failure i can open the books but i can not edit i canot proceed to next step. Its like its in a read only phase but how is this possible.

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<div class="post-metadata">

**Author:** ![novica](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/novica/32/7414_2.png) [@novica](https://forum.manager.io/u/novica)\
**Post date:** [March 5, 2018, 12:25pm UTC](https://forum.manager.io/t/manager-stop-working/14705/11 "2018-03-05T12:25:47Z")

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Well, this is all guesswork on my side but it is possible that a power failure somehow corrupted the manager database file.

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<div class="post-metadata">

**Author:** ![Brucanna](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/brucanna/32/1960_2.png) [@Brucanna](https://forum.manager.io/u/Brucanna)\
**Post date:** [March 5, 2018, 1:16pm UTC](https://forum.manager.io/t/manager-stop-working/14705/12 "2018-03-05T13:16:59Z")

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Either the business file or a Manager programme file has been affected by the power failure.  
You could run one of the window utilities such as “Defrag” and see if that repairs.  
If after running those utilities you still have an issue, you could download the latest Manager.

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<div class="post-metadata">

**Author:** ![BM\_Roberts](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bm_roberts/32/29024_2.png) [@BM\_Roberts](https://forum.manager.io/u/BM_Roberts)\
**Post date:** [March 5, 2018, 1:49pm UTC](https://forum.manager.io/t/manager-stop-working/14705/13 "2018-03-05T13:49:10Z")

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Thank you all i solve the problem i just updated IE9 and reinstall manager luckily i made backups.

Bianca

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<div class="post-metadata">

**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [January 18, 2023, 3:21pm UTC](https://forum.manager.io/t/manager-stop-working/14705/14 "2023-01-18T15:21:27Z")

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