# Manager Program not working **URL:** \ **Category:** Uncategorized\ **Created:** [May 5, 2020, 8:13pm UTC](https://forum.manager.io/t/manager-program-not-working/28075 "2020-05-05T20:13:46Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![LouiseDup](https://avatars.discourse-cdn.com/v4/letter/l/e9a140/32.png) [@LouiseDup](https://forum.manager.io/u/LouiseDup)\ **Post date:** [May 5, 2020, 8:13pm UTC](https://forum.manager.io/t/manager-program-not-working/28075/1 "2020-05-05T20:13:46Z")
Hi there, i tried to update my manager program and now i can’t open it it gives me the below message. ![Manager](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/b/3/b35483f8a4232bb06ab8a8316e7665583bfc1bdd.png) ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [May 5, 2020, 8:39pm UTC](https://forum.manager.io/t/manager-program-not-working/28075/2 "2020-05-05T20:39:36Z")
What platform and operating system are you using? Where did you download the update from? ---
**Author:** ![LouiseDup](https://avatars.discourse-cdn.com/v4/letter/l/e9a140/32.png) [@LouiseDup](https://forum.manager.io/u/LouiseDup)\ **Post date:** [May 6, 2020, 4:11am UTC](https://forum.manager.io/t/manager-program-not-working/28075/3 "2020-05-06T04:11:41Z")
I was looking for how to make a dekivery note because mine didn’t want to work so there was a link on one of the answers. Windows 7 Can you send me the link do download the program again please ---
**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\ **Post date:** [May 6, 2020, 4:21am UTC](https://forum.manager.io/t/manager-program-not-working/28075/4 "2020-05-06T04:21:26Z")
make sure you always download from the official website [manager.io](http://manager.io) you can download the program for your OS from the _Download_ page. ---
**Author:** ![LouiseDup](https://avatars.discourse-cdn.com/v4/letter/l/e9a140/32.png) [@LouiseDup](https://forum.manager.io/u/LouiseDup)\ **Post date:** [May 6, 2020, 5:47am UTC](https://forum.manager.io/t/manager-program-not-working/28075/5 "2020-05-06T05:47:44Z")
Hi did but still not working, i tried to update and that was the problem. ---
**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\ **Post date:** [May 6, 2020, 5:49am UTC](https://forum.manager.io/t/manager-program-not-working/28075/6 "2020-05-06T05:49:49Z")
I haven’t seen this error before and really not sure what could be causing this. We could arrange TeamViewer session and I could try to debug remotely. Email me to `lubos@manager.io`. ---
**Author:** ![Patch](https://avatars.discourse-cdn.com/v4/letter/p/a183cd/32.png) [@Patch](https://forum.manager.io/u/Patch)\ **Post date:** [May 6, 2020, 5:56am UTC](https://forum.manager.io/t/manager-program-not-working/28075/7 "2020-05-06T05:56:05Z")
> [@LouiseDup](#): > > I was looking for how to make a dekivery note because mine didn’t want to work so there was a link on one of the answers - What were you trying to achieve with your delivery note that was not working? - Did you put a hyper link in a custom field or did you down load a custom theme from the internet. A screen shot of what you have done may help. Or just take Lubos up on his offer. ---
**Author:** ![LouiseDup](https://avatars.discourse-cdn.com/v4/letter/l/e9a140/32.png) [@LouiseDup](https://forum.manager.io/u/LouiseDup)\ **Post date:** [May 6, 2020, 6:19am UTC](https://forum.manager.io/t/manager-program-not-working/28075/8 "2020-05-06T06:19:29Z")
I have sent you an email ---
**Author:** ![Kitty\_Lau](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/kitty_lau/32/24525_2.png) [@Kitty\_Lau](https://forum.manager.io/u/Kitty_Lau)\ **Post date:** [May 7, 2020, 3:58am UTC](https://forum.manager.io/t/manager-program-not-working/28075/9 "2020-05-07T03:58:36Z")
i have this problem as well. What to do? ---
**Author:** ![Patch](https://avatars.discourse-cdn.com/v4/letter/p/a183cd/32.png) [@Patch](https://forum.manager.io/u/Patch)\ **Post date:** [May 7, 2020, 4:03am UTC](https://forum.manager.io/t/manager-program-not-working/28075/10 "2020-05-07T04:03:35Z")
Post more information on what is your actual problem - Manager version - Operating system version - What you do to make the error occur - Screen shot of error ---
**Author:** ![Kitty\_Lau](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/kitty_lau/32/24525_2.png) [@Kitty\_Lau](https://forum.manager.io/u/Kitty_Lau)\ **Post date:** [May 7, 2020, 4:04am UTC](https://forum.manager.io/t/manager-program-not-working/28075/11 "2020-05-07T04:04:20Z")
i have some problem with LouiseDup. ---
**Author:** ![LouiseDup](https://avatars.discourse-cdn.com/v4/letter/l/e9a140/32.png) [@LouiseDup](https://forum.manager.io/u/LouiseDup)\ **Post date:** [May 7, 2020, 4:19am UTC](https://forum.manager.io/t/manager-program-not-working/28075/12 "2020-05-07T04:19:22Z")
Email [lubos@manager.io](mailto:lubos@manager.io) so that he can login and fix the problem, he had to download a program and know its working ---
**Author:** ![Kitty\_Lau](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/kitty_lau/32/24525_2.png) [@Kitty\_Lau](https://forum.manager.io/u/Kitty_Lau)\ **Post date:** [May 7, 2020, 4:20am UTC](https://forum.manager.io/t/manager-program-not-working/28075/13 "2020-05-07T04:20:27Z")
> [@LouiseDup](#): > > [lubos@manager.io](mailto:lubos@manager.io) ok, thanks ya ---
**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\ **Post date:** [May 7, 2020, 4:20am UTC](https://forum.manager.io/t/manager-program-not-working/28075/14 "2020-05-07T04:20:57Z")
if you are using Windows 7, try updating to the latest compatible .NET framework. > **[Download .NET Framework | Free official downloads](https://dotnet.microsoft.com/en-us/download/dotnet-framework)** > > Downloads for building and running applications with .NET Framework. Get web installer, offline installer, and language pack downloads for .NET Framework. ---
**Author:** ![Patch](https://avatars.discourse-cdn.com/v4/letter/p/a183cd/32.png) [@Patch](https://forum.manager.io/u/Patch)\ **Post date:** [May 7, 2020, 4:21am UTC](https://forum.manager.io/t/manager-program-not-working/28075/15 "2020-05-07T04:21:35Z")
If you actually know that then you will need to wait for it to be fixed, by updating your software. Errors are often version dependent (Manager & operating system), so stating that Information may help resolution. ---
**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\ **Post date:** [May 7, 2020, 4:43am UTC](https://forum.manager.io/t/manager-program-not-working/28075/16 "2020-05-07T04:43:38Z")
Looks like this issue is resolved by simply installing .NET Framework 4.6.1 or higher from [Download .NET Framework | Free official downloads](https://dotnet.microsoft.com/download/dotnet-framework) ---
**Author:** ![Brucanna](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/brucanna/32/1960_2.png) [@Brucanna](https://forum.manager.io/u/Brucanna)\ **Post date:** [May 10, 2020, 12:08pm UTC](https://forum.manager.io/t/manager-program-not-working/28075/17 "2020-05-10T12:08:43Z")
A point to note, from Jan 2020 Microsoft no longer supports Window 7, (so no security support), and I suspect at some point in the future nor will Manager be supported on Windows 7 computers… ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [January 18, 2023, 2:46pm UTC](https://forum.manager.io/t/manager-program-not-working/28075/18 "2023-01-18T14:46:53Z")