Manager.io crashing when opening windows explorer

Please help. I have been using manager.io for the past month to eliminat Quickbooks for good. I love the program, but everytime I try to backup or print, when the windows explorer box opens, the app crashes. I have windows 11, Malwarbytes and windows security, and it installed in the default location. It even crashes when I try to move the installation folder.

Fortunately this has not happened to me yet. And I’m only a newb!!!