O/S Windows 10 Home, 20H2
Manager Version 21.3.59 Desktop/Laptop
When adding attachments to purchase orders Manager freezes when selecting “New Attachment” which also causes the O/S Task Manager to freeze. It has happened 3 times in the last hour after adding about 5 to 6 attachments successfully. It does not affect other open apps or the ability to open other apps.
To resolve, it requires issuing a computer restart or shutdown from the Windows start button.
I updated to the latest Manager version (from 21.3.47 I think) but the problem is still evident.
Thanks for the reply. It hasn’t occurred while using the New Attachment button in other parts of the program, but that is probably because I attach documents to purchase invoices more often than I do for other transactions.
I was catching up on a backlog of attachments yesterday and so it was a bit annoying to have it happen 3 times after about each 5-6 attachments. Also, I have never experienced the OS Task Manager freezing in the way it did with no other apps affected.
I did notice that it happened when I had more than 1 instance of Windows “File Explorer” open, so it may be a Microsoft issue.
This is probably going to be a difficult one for others to replicate because of its intermittent nature.
I thought that it was best to report the issue to make you aware of the problem. I am happy for it to be be left at that if there are no other users that report the problem.