# Manager crashes with macOS 11 (Big Sur)

**URL:** <https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655>\
**Category:** Uncategorized\
**Created:** [November 17, 2020, 12:19pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655 "2020-11-17T12:19:04Z")\
**Posts on this page:** 20\
**Page:** 3

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**Author:** ![Aror](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/aror/32/1022_2.png) [@Aror](https://forum.manager.io/u/Aror)\
**Post date:** [November 19, 2020, 6:47pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/41 "2020-11-19T18:47:50Z")

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Sounds a lot like my problem indeed.

Did you try to install the server edition?  
(I’m so glad I can make my invoices and do my administration…  
it’s a little more work now, but I can make my sales invoices now, so earn some money 😉 )

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**Author:** ![tammyreed](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tammyreed/32/8610_2.png) [@tammyreed](https://forum.manager.io/u/tammyreed)\
**Post date:** [November 19, 2020, 8:17pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/42 "2020-11-19T20:17:21Z")

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Yes this is happening to myself as well, HELP!

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**Author:** ![tammyreed](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tammyreed/32/8610_2.png) [@tammyreed](https://forum.manager.io/u/tammyreed)\
**Post date:** [November 19, 2020, 10:07pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/43 "2020-11-19T22:07:57Z")

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I cannot make an invoice, it shuts down immediately as soon as I click on customer; no idea what to do, downloaded server edition too same problem.

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [November 19, 2020, 10:13pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/44 "2020-11-19T22:13:12Z")

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@tammyreed, please search the forum before starting new topics. Your post has been joined to this ongoing discussion. Read the topic for suggestions.

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**Author:** ![tammyreed](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tammyreed/32/8610_2.png) [@tammyreed](https://forum.manager.io/u/tammyreed)\
**Post date:** [November 19, 2020, 10:27pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/45 "2020-11-19T22:27:29Z")

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@Tut… Yes I have, I downloaded new version and server edition as well but still crashes… I’m not savvy in this area so guidance is very appreciated😁

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**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [November 19, 2020, 10:47pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/46 "2020-11-19T22:47:32Z")

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> [@tammyreed](#):
>
> I cannot make an invoice, it shuts down immediately as soon as I click on customer

Is it just on sales invoices and only when you click on `Customer` field?

What about purchase invoices and clicking on `Supplier` field? Or `Journal Entry` and clicking on `Account` field?

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**Author:** ![tammyreed](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tammyreed/32/8610_2.png) [@tammyreed](https://forum.manager.io/u/tammyreed)\
**Post date:** [November 19, 2020, 11:02pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/47 "2020-11-19T23:02:42Z")

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It’s happening with invoices and credit but will let me create a receipt and does happen in journal as well

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [November 19, 2020, 11:08pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/48 "2020-11-19T23:08:24Z")

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Please be more specific, @tammyreed. The details matter. What kind of invoices? You were asked if it is happening with purchase invoices and the `Supplier` field and with the `Account` field on journal entries. And what are you referring to when you write “credit?”

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**Author:** ![tammyreed](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tammyreed/32/8610_2.png) [@tammyreed](https://forum.manager.io/u/tammyreed)\
**Post date:** [November 19, 2020, 11:18pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/49 "2020-11-19T23:18:02Z")

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@Tut, my apologies. I just use sales invoices, credits and receipts, nothing else, I’m basic in and out recording

[image|375x500](https://forum.manager.io/uploads/short-url/lZXuIr321TXcap3VByykQNiFXPH.jpeg) .

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<div class="post-metadata">

**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [November 19, 2020, 11:28pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/50 "2020-11-19T23:28:02Z")

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So are you referring to credit notes? If so, does the crash occur when clicking on the `Customer` field? Or at some other point? You mentioned “journal” in an earlier post. Presumably, you meant journal entries, but your graphic shows you have never entered one. So what did that reference mean?

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**Author:** ![tammyreed](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tammyreed/32/8610_2.png) [@tammyreed](https://forum.manager.io/u/tammyreed)\
**Post date:** [November 19, 2020, 11:29pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/51 "2020-11-19T23:29:48Z")

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@tut, yes. I tested journal to see if it was happening elsewhere in places I don’t use. I have found however by trial that if I don’t hit the tab button and manually click on the fields, I can create an invoice and receipts, it’s only when tabbing it crashes

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<div class="post-metadata">

**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [November 19, 2020, 11:37pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/52 "2020-11-19T23:37:15Z")

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Ah, that could be important. Thank you. @lubos, please note.

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**Author:** ![tammyreed](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tammyreed/32/8610_2.png) [@tammyreed](https://forum.manager.io/u/tammyreed)\
**Post date:** [November 19, 2020, 11:45pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/53 "2020-11-19T23:45:54Z")

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@Tut, thank you!

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**Author:** ![tammyreed](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tammyreed/32/8610_2.png) [@tammyreed](https://forum.manager.io/u/tammyreed)\
**Post date:** [November 21, 2020, 9:56pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/54 "2020-11-21T21:56:28Z")

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I was wondering if you had any suggestions on how to proceed, I have been able to create manually since we last spoke.

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<div class="post-metadata">

**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [November 21, 2020, 10:21pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/55 "2020-11-21T22:21:15Z")

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I would keep doing things manually for now. As feedback on Big Sur comes in, user experiences vary. So far, no actual bugs have been identified.

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<div class="post-metadata">

**Author:** ![tammyreed](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tammyreed/32/8610_2.png) [@tammyreed](https://forum.manager.io/u/tammyreed)\
**Post date:** [November 21, 2020, 10:56pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/56 "2020-11-21T22:56:54Z")

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Thank you, will do. I appreciate the support…will continue to follow this topic.

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**Author:** ![bturgan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bturgan/32/11625_2.png) [@bturgan](https://forum.manager.io/u/bturgan)\
**Post date:** [November 22, 2020, 9:11am UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/57 "2020-11-22T09:11:12Z")

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I have BigSur installed on 2016 Macbook Pro but I dont have any problems with Manager yet. Just for info.

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<div class="post-metadata">

**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [November 22, 2020, 9:37am UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/58 "2020-11-22T09:37:21Z")

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> [@tammyreed](#):
>
> I have found however by trial that if I don’t hit the tab button and manually click on the fields, I can create an invoice and receipts, it’s only when tabbing it crashes

@Aror could this be the same issue you are facing?

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<div class="post-metadata">

**Author:** ![VISA-MC](https://avatars.discourse-cdn.com/v4/letter/v/67e7ee/32.png) [@VISA-MC](https://forum.manager.io/u/VISA-MC)\
**Post date:** [November 22, 2020, 6:03pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/59 "2020-11-22T18:03:37Z")

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I just wanted to chime in with my experience. I am willing to test if anyone needs specifics.

Downloaded manager desktop to work for a couple days because the internet is spotty where I am. Cannot when using the tab key or enter key the app crashes. It’s not a manager warning it just closes completely out and gives you the warning from Apple that it closed unexpectedly and if you would like to report it.

@lubos I have a deep technology background, if you need help diagnosing from a Mac let me know.

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<div class="post-metadata">

**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [November 22, 2020, 8:09pm UTC](https://forum.manager.io/t/manager-crashes-with-macos-11-big-sur/31655/60 "2020-11-22T20:09:53Z")

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I’m going to upgrade to Big Sur to see if I can reproduce this issue as well.

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