# Mail Error - req **URL:** \ **Category:** Uncategorized\ **Created:** [December 20, 2016, 2:09pm UTC](https://forum.manager.io/t/mail-error-req/8087 "2016-12-20T14:09:36Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Ibrahim\_Ibrahimxpres](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ibrahim_ibrahimxpres/32/5352_2.png) [@Ibrahim\_Ibrahimxpres](https://forum.manager.io/u/Ibrahim_Ibrahimxpres)\ **Post date:** [December 20, 2016, 2:09pm UTC](https://forum.manager.io/t/mail-error-req/8087/1 "2016-12-20T14:09:36Z")
I used to send the Supplier Statement in pdf format by e-mail, directly from Manager, using my own e-mail address. For some reason, this doesn’t work any more. I’m getting an error message: "Unable to connect to the remote server " Can you please, help? If should Upgrade to the latest version mean,how can i upgrade ? ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [December 20, 2016, 2:24pm UTC](https://forum.manager.io/t/mail-error-req/8087/2 "2016-12-20T14:24:17Z")
> [@Ibrahim\_Ibrahimxpres](#): > > If should Upgrade to the latest version mean,how can i upgrade ? Update exactly the same way you originally installed Manager. The exact procedures depend on your operating system. Don’t uninstall anything first; that happens automatically. It is a good idea to make a backup of your data before updating. ---
**Author:** ![Ibrahim\_Ibrahimxpres](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ibrahim_ibrahimxpres/32/5352_2.png) [@Ibrahim\_Ibrahimxpres](https://forum.manager.io/u/Ibrahim_Ibrahimxpres)\ **Post date:** [December 21, 2016, 3:49pm UTC](https://forum.manager.io/t/mail-error-req/8087/3 "2016-12-21T15:49:57Z")
ok i will backup but when i backup will the whole data get saved or just the page i click. should i click each page to backup for example should i click the backup in cash accounts at a time and click backup in sales invoice to save it , or is it just enough to click backup once to save all the data ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [December 21, 2016, 5:29pm UTC](https://forum.manager.io/t/mail-error-req/8087/4 "2016-12-21T17:29:34Z")
Backups store the entire history of a single business, every transaction and form ever created. See the Guide: > [@Make a backup of existing business](https://forum.manager.io/t/make-a-backup-of-existing-business/6258): > > Before you start working with Manager, it’s important for you to know how to backup your future accounting data. Backups will allow you to restore the original data after a data loss event. As long as new accounting data is being recorded, backups will need to be performed at frequent intervals. The most common method of performing a backup of Manager is to use the Backup button in the top-right corner when working with an accounting entity. Example Let’s try to backup a business named “Brill… ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [January 18, 2023, 3:29pm UTC](https://forum.manager.io/t/mail-error-req/8087/5 "2023-01-18T15:29:28Z")