# Mac update not working **URL:** \ **Category:** Uncategorized\ **Created:** [August 13, 2024, 7:29pm UTC](https://forum.manager.io/t/mac-update-not-working/55523 "2024-08-13T19:29:26Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Angela\_Tjitombo](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/angela_tjitombo/32/19092_2.png) [@Angela\_Tjitombo](https://forum.manager.io/u/Angela_Tjitombo)\ **Post date:** [August 13, 2024, 7:29pm UTC](https://forum.manager.io/t/mac-update-not-working/55523/1 "2024-08-13T19:29:26Z")
Hi I tried to update manager to the latest version but my transactions are not moving to the latest version but I can only access them in the old version ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [August 13, 2024, 8:02pm UTC](https://forum.manager.io/t/mac-update-not-working/55523/2 "2024-08-13T20:02:19Z")
Did you make a backup of the business(es) before updating? Also did yoiu copy / move the new download to the applications folder and agreed to overwrite the existing Manager application? ---
**Author:** ![Angela\_Tjitombo](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/angela_tjitombo/32/19092_2.png) [@Angela\_Tjitombo](https://forum.manager.io/u/Angela_Tjitombo)\ **Post date:** [August 13, 2024, 8:19pm UTC](https://forum.manager.io/t/mac-update-not-working/55523/3 "2024-08-13T20:19:16Z")
yes I also backup and normally after up dated it will just pop us with the other businesses ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [August 13, 2024, 8:23pm UTC](https://forum.manager.io/t/mac-update-not-working/55523/4 "2024-08-13T20:23:36Z")
Please answer the question. How did you install Manager? ---
**Author:** ![Angela\_Tjitombo](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/angela_tjitombo/32/19092_2.png) [@Angela\_Tjitombo](https://forum.manager.io/u/Angela_Tjitombo)\ **Post date:** [August 13, 2024, 8:27pm UTC](https://forum.manager.io/t/mac-update-not-working/55523/5 "2024-08-13T20:27:53Z")
I dowloaded it once it was done i went to download click on the icon of manager then it automatically opened ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [August 13, 2024, 8:30pm UTC](https://forum.manager.io/t/mac-update-not-working/55523/6 "2024-08-13T20:30:17Z")
To install Manager correctly on a Mac you should drag and drop the Manager application to the Applications folder. This is normal practice for MACOS. ---
**Author:** ![Angela\_Tjitombo](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/angela_tjitombo/32/19092_2.png) [@Angela\_Tjitombo](https://forum.manager.io/u/Angela_Tjitombo)\ **Post date:** [August 13, 2024, 8:40pm UTC](https://forum.manager.io/t/mac-update-not-working/55523/7 "2024-08-13T20:40:54Z")
i tried that no change ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [August 13, 2024, 8:41pm UTC](https://forum.manager.io/t/mac-update-not-working/55523/8 "2024-08-13T20:41:20Z")
Also make sure that you downloaded a version suitable for your Mac. 1. Only 64-bit operating systems are supported 2. Note that ARM processor (Apple silicon) version (M1, M2 and M3 processors) are the ones downloaded when you simply click “Free Download” from [https://www.manager.io/download](https://www.manager.io/download) 3. If you have an Intel-based MAC you need to click on the small link “Alternative download for intel-bases Macs” below and install that. See screenshot: ![Screenshot 2024-08-13 at 21.40.11](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/5/3/539695f3d9fd7edd656da2960c9b84f716c13a35.png) ---
**Author:** ![Angela\_Tjitombo](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/angela_tjitombo/32/19092_2.png) [@Angela\_Tjitombo](https://forum.manager.io/u/Angela_Tjitombo)\ **Post date:** [August 13, 2024, 8:44pm UTC](https://forum.manager.io/t/mac-update-not-working/55523/9 "2024-08-13T20:44:40Z")
thats what i did cause i have an m1 ---
**Author:** ![Patch](https://avatars.discourse-cdn.com/v4/letter/p/a183cd/32.png) [@Patch](https://forum.manager.io/u/Patch)\ **Post date:** [August 13, 2024, 9:43pm UTC](https://forum.manager.io/t/mac-update-not-working/55523/10 "2024-08-13T21:43:39Z")
What is your application data folder set to in the new and old versions? > [@Angela\_Tjitombo](#): > > my transactions are not moving to the latest version What exactly do you mean by that ---
**Author:** ![Angela\_Tjitombo](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/angela_tjitombo/32/19092_2.png) [@Angela\_Tjitombo](https://forum.manager.io/u/Angela_Tjitombo)\ **Post date:** [August 14, 2024, 6:45am UTC](https://forum.manager.io/t/mac-update-not-working/55523/11 "2024-08-14T06:45:13Z")
![Image 14-08-2024 at 08.41](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/f/7/f7ca8597d635273777c581b09cf1104c605dc38b.jpeg) ![Image 14-08-2024 at 08.41](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/d/6/d61e6cb2503724b6264ace61d23c0c3f5ee95b4e.jpeg) the one with the business is the old version and the other one without business is the new version normally when i update to the latest version it just pops up all the business with the latest version but yesterday when i did that the latest version has no business on it ---
**Author:** ![Patch](https://avatars.discourse-cdn.com/v4/letter/p/a183cd/32.png) [@Patch](https://forum.manager.io/u/Patch)\ **Post date:** [August 14, 2024, 8:14am UTC](https://forum.manager.io/t/mac-update-not-working/55523/12 "2024-08-14T08:14:36Z")
the bottom left corner shows the application data file being used. They are different. - Goto the location shown in the old version and make a copy of those files (create a backup) - Start your new version and change the application data file or copy the files from the other location to the new location