I am on server version 26.8.4.3664.
I create a inventory item with a purchase and sales price.
I create a purchase order for said item, with a goods receipt selected.
Once I add it to a customer invoice it automatically pops under negative inventory clearing account with a zero balance.
If I click on the balance it shows the following:
Clicking on the zero balance for quantity shows the following:
It just started doing this recently, basically forcing me to go in and a unit cost on the sales invoice every time to clear it off the negative inventory clearing account. Any ideas what I might be doing wrong here? or is this a glitch?
Hello @yardarmsguns,
It’s a bit confusing for a positive balance to end up in negative inventory clearing account.
The issue here is that the qty in your sales invoice weren’t assigned a cost.
The solution is to Recalculate your unit cost:
This should take care of this.
Although grouping all discrepancies in a single control account to be handled using a single click is quite handy, I still believe the name of the account is a little bit confusing.
@lubos, @Mabaega, would this be worth changing?
I am aware of hitting the recalculate button to remedy the issue. The question was more of a what would the remedy be when the item was created in inventory with a unit cost and that unit cost should automatically populate to the invoice when the item is selected.
So this must definitely be a bug type situation. I have to manually go in and add a cost to each item on a sales invoice after it places the item in the negative inventory items account. I have verified that the inventory items have cost’s associated with them. After they are placed on a invoice the item drops straight to negative inventory items with a zero price. I have updated to server edition v26.8.14 and am still having this problem. @lubos Can you confirm this is a bug in the software? I dont know what else could cause this. It did not do this on v26.7.23.3657 and only began with v26.8.4.3664
