# Item description disappeared from invoices and amendment is not allowed **URL:** \ **Category:** Uncategorized\ **Created:** [October 24, 2022, 4:31pm UTC](https://forum.manager.io/t/item-description-disappeared-from-invoices-and-amendment-is-not-allowed/43712 "2022-10-24T16:31:23Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Saleh\_AbuKishik](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/saleh_abukishik/32/35895_2.png) [@Saleh\_AbuKishik](https://forum.manager.io/u/Saleh_AbuKishik)\ **Post date:** [October 24, 2022, 4:31pm UTC](https://forum.manager.io/t/item-description-disappeared-from-invoices-and-amendment-is-not-allowed/43712/1 "2022-10-24T16:31:23Z")
Hi, Suddenly, the items description disappeared from sales invoices, it still showing in other documents (such as delivery notes), but not any more in sales invoices. for the short term, this can be worked around by checking the checkbox of “Column — Description”, but the problem is that all our old invoices now are not showing items descriptions. We cannot edit the old invoices in any way to activate the checkbox of “Column — Description” as that will be recorded as an amendment to the invoice at the History Log, and that is not allowed in KSA by ZACTA. how could this be solved? and why manager changed the invoices setting this way?! ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/3/6/36839e43f9bbbf9741c98273778e8d7b594533f1.png) ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [October 24, 2022, 6:57pm UTC](https://forum.manager.io/t/item-description-disappeared-from-invoices-and-amendment-is-not-allowed/43712/2 "2022-10-24T18:57:33Z")
In ICT there is never something like sudden disappearance. You either use a newer version of the application or you do something different than before. ---
**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\ **Post date:** [October 24, 2022, 9:19pm UTC](https://forum.manager.io/t/item-description-disappeared-from-invoices-and-amendment-is-not-allowed/43712/3 "2022-10-24T21:19:10Z")
This is result of fixing issue in this topic > [@Phantom item entries from Form Defaults on sales invoice view screen](https://forum.manager.io/t/phantom-item-entries-from-form-defaults-on-sales-invoice-view-screen/43608): > > Field content in the Column - Description field of sales invoice form defaults is showing up on View screens of sales invoices despite that option not being selected. The problem is illustrated below. Here is the Edit screen for a sales invoice. Note that Column - Description is not checked: Yet here is the resulting View screen: The source of the Description is revealed when looking at sales invoice form defau… > [@Saleh\_AbuKishik](#): > > We cannot edit the old invoices in any way to activate the checkbox of “Column — Description” as that will be recorded as an amendment to the invoice at the History Log, and that is not allowed in KSA by ZACTA. How is checking `Column - Description` box in breach of some tax authority rules? In Manager, you can have custom fields attached to invoice that are not even visible on invoice. And sometime you need to update these custom fields after invoice is issued. You are not amending any information that is reported to ZACTA so you are safe. ---
**Author:** ![Saleh\_AbuKishik](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/saleh_abukishik/32/35895_2.png) [@Saleh\_AbuKishik](https://forum.manager.io/u/Saleh_AbuKishik)\ **Post date:** [October 25, 2022, 4:13pm UTC](https://forum.manager.io/t/item-description-disappeared-from-invoices-and-amendment-is-not-allowed/43712/4 "2022-10-25T16:13:41Z")
If I edited the invoice and checked the _ **Column - Description** _, there will be a record in the history says that I have done that, even if “checked _ **Column - Description** _” is not a change in the transaction data Itself and it make no sense to afraid of it, The problem is that by having this procedure records in the history will prove that there are amendments to the invoices done from time to time, and the mere possibility of the amendment will result an interrogation position, and believe me, you do not want to find yourself in a situation like this. I think that these options should not be enabled or disabled from within the invoice or in a way that requires updating the invoices data, and that old invoices should not be subject to the system updates, it should remain as its original status. ---
**Author:** ![Saleh\_AbuKishik](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/saleh_abukishik/32/35895_2.png) [@Saleh\_AbuKishik](https://forum.manager.io/u/Saleh_AbuKishik)\ **Post date:** [October 25, 2022, 4:19pm UTC](https://forum.manager.io/t/item-description-disappeared-from-invoices-and-amendment-is-not-allowed/43712/5 "2022-10-25T16:19:13Z")
> You either use a newer version of the application You can replace “sudden disappearance” with sudden “newer version of the application” ! ---
**Author:** ![romangarg](https://avatars.discourse-cdn.com/v4/letter/r/dc4da7/32.png) [@romangarg](https://forum.manager.io/u/romangarg)\ **Post date:** [October 25, 2022, 6:59pm UTC](https://forum.manager.io/t/item-description-disappeared-from-invoices-and-amendment-is-not-allowed/43712/6 "2022-10-25T18:59:28Z")
> [@Saleh\_AbuKishik](#): > > invoices should not be subject to the system updates, it should remain as its original status. I too totally agree with this… ---
**Author:** ![Saleh\_AbuKishik](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/saleh_abukishik/32/35895_2.png) [@Saleh\_AbuKishik](https://forum.manager.io/u/Saleh_AbuKishik)\ **Post date:** [October 27, 2022, 12:43pm UTC](https://forum.manager.io/t/item-description-disappeared-from-invoices-and-amendment-is-not-allowed/43712/7 "2022-10-27T12:43:25Z")
So, no solution for the old invoices? ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [July 5, 2026, 8:10pm UTC](https://forum.manager.io/t/item-description-disappeared-from-invoices-and-amendment-is-not-allowed/43712/8 "2026-07-05T20:10:35Z")
Uncategorized topics older than 3 years with no recent activity