# Invoice "Paid in Full" if no customer is assigned to invoice

**URL:** <https://forum.manager.io/t/invoice-paid-in-full-if-no-customer-is-assigned-to-invoice/33730>\
**Category:** Uncategorized\
**Created:** [March 9, 2021, 9:09pm UTC](https://forum.manager.io/t/invoice-paid-in-full-if-no-customer-is-assigned-to-invoice/33730 "2021-03-09T21:09:15Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![danielm](https://avatars.discourse-cdn.com/v4/letter/d/f0a364/32.png) [@danielm](https://forum.manager.io/u/danielm)\
**Post date:** [March 9, 2021, 9:09pm UTC](https://forum.manager.io/t/invoice-paid-in-full-if-no-customer-is-assigned-to-invoice/33730/1 "2021-03-09T21:09:15Z")

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Hi there!

If I click Sales Invoice\>New Sales Invoice, and do NOT attach a customer to the invoice, it automatically marks the invoice as paid. If I attach a customer it works as expected, and does not mark as paid until I run a receipt and collect payment. Manager Version 21.3.37

I believe this to be a bug? See screenshots below.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/6/5/656c370f1976fa99f9e258c9d371f85493c4bf2e.png)

 ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/6/b/6b623310c5e264b3e3945128fe8a6ed83410a2aa.png)

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**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\
**Post date:** [March 9, 2021, 9:39pm UTC](https://forum.manager.io/t/invoice-paid-in-full-if-no-customer-is-assigned-to-invoice/33730/2 "2021-03-09T21:39:34Z")

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I can replicate this also in server v21.3.36

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [March 9, 2021, 9:44pm UTC](https://forum.manager.io/t/invoice-paid-in-full-if-no-customer-is-assigned-to-invoice/33730/3 "2021-03-09T21:44:40Z")

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The invoice is posted to _Suspense_, indicating a mistake waiting to be corrected. You will notice that the income is not posted to the designated income account. Nor does it appear in _Accounts receivable_. In effect, it represents a debt owed to your business by no one, and since no one does not exist, no one’s debt is fully paid.

In other words, this is not a bug. It is a user error to create a sales invoice with no customer, because such a thing cannot exist. But rather than throw it away, as many programs would do, Manager puts it into _Suspense_ awaiting your correction.

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**Author:** ![danielm](https://avatars.discourse-cdn.com/v4/letter/d/f0a364/32.png) [@danielm](https://forum.manager.io/u/danielm)\
**Post date:** [March 9, 2021, 9:52pm UTC](https://forum.manager.io/t/invoice-paid-in-full-if-no-customer-is-assigned-to-invoice/33730/4 "2021-03-09T21:52:22Z")

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I concede the point. Thanks for your time.

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**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\
**Post date:** [March 10, 2021, 6:39am UTC](https://forum.manager.io/t/invoice-paid-in-full-if-no-customer-is-assigned-to-invoice/33730/5 "2021-03-10T06:39:08Z")

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Wait a minute. I agree that it should be put in a suspense account. However, the question is why it would be labeled a “PAID IN FULL”. There has not yet been any evidence of a payment made against it which would then classify it as such. When putting a 7 days payment grace period (see image below) it should not put anything, just move it to the suspense account. I hope that @lubos will review this as it is not right. I understand that you are not the programmer and explain what happens with such invoices, but as another user, I disagree with labeling it as PAID in FULL as mentioned.

![Screenshot 2021-03-10 at 07.33.23](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/4/7/4758f765afabc49d7da6742ac7c8c38e528ab261.png)

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**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [July 5, 2026, 8:23pm UTC](https://forum.manager.io/t/invoice-paid-in-full-if-no-customer-is-assigned-to-invoice/33730/6 "2026-07-05T20:23:54Z")

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