# Invoice not marking paid on customer when i receive money?

**URL:** <https://forum.manager.io/t/invoice-not-marking-paid-on-customer-when-i-receive-money/6748>\
**Category:** Uncategorized\
**Created:** [August 22, 2016, 4:59pm UTC](https://forum.manager.io/t/invoice-not-marking-paid-on-customer-when-i-receive-money/6748 "2016-08-22T16:59:14Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![redrivercc](https://avatars.discourse-cdn.com/v4/letter/r/f04885/32.png) [@redrivercc](https://forum.manager.io/u/redrivercc)\
**Post date:** [August 22, 2016, 4:59pm UTC](https://forum.manager.io/t/invoice-not-marking-paid-on-customer-when-i-receive-money/6748/1 "2016-08-22T16:59:14Z")

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I go to the invoice I mark receive money, complete the receipt, create it … and it still shows that the customer as not paid. What am I doing wrong?

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [August 22, 2016, 7:19pm UTC](https://forum.manager.io/t/invoice-not-marking-paid-on-customer-when-i-receive-money/6748/2 "2016-08-22T19:19:02Z")

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Where does it not show? In the Customers tab, the Aged Receivables report, the invoice itself? And are you using a custom view template?

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**Author:** ![redrivercc](https://avatars.discourse-cdn.com/v4/letter/r/f04885/32.png) [@redrivercc](https://forum.manager.io/u/redrivercc)\
**Post date:** [August 22, 2016, 7:32pm UTC](https://forum.manager.io/t/invoice-not-marking-paid-on-customer-when-i-receive-money/6748/3 "2016-08-22T19:32:29Z")

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In doesn’t show in any, I double checked. but it shows the receipts in accounts receivable. And no I don’t think I am using a custom view invoice.

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [August 22, 2016, 11:31pm UTC](https://forum.manager.io/t/invoice-not-marking-paid-on-customer-when-i-receive-money/6748/4 "2016-08-22T23:31:49Z")

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Can you post a screen shot of the screen where you enter receipt of a payment just before you click Create or Update. Then post a shot of a screen you believe should show the transaction but doesn’t.

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**Author:** ![redrivercc](https://avatars.discourse-cdn.com/v4/letter/r/f04885/32.png) [@redrivercc](https://forum.manager.io/u/redrivercc)\
**Post date:** [August 24, 2016, 7:56pm UTC](https://forum.manager.io/t/invoice-not-marking-paid-on-customer-when-i-receive-money/6748/5 "2016-08-24T19:56:55Z")

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I actually resolved my own problem. Sorry I was late in responding. Thank you for your help!

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**Author:** ![Abeiku](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/abeiku/32/44970_2.png) [@Abeiku](https://forum.manager.io/u/Abeiku)\
**Post date:** [August 24, 2016, 8:00pm UTC](https://forum.manager.io/t/invoice-not-marking-paid-on-customer-when-i-receive-money/6748/6 "2016-08-24T20:00:35Z")

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Perfect

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**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [January 18, 2023, 2:50pm UTC](https://forum.manager.io/t/invoice-not-marking-paid-on-customer-when-i-receive-money/6748/7 "2023-01-18T14:50:44Z")

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