# Invoice not converting to PDF

**URL:** <https://forum.manager.io/t/invoice-not-converting-to-pdf/29536>\
**Category:** Uncategorized\
**Created:** [July 21, 2020, 2:27pm UTC](https://forum.manager.io/t/invoice-not-converting-to-pdf/29536 "2020-07-21T14:27:42Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![maquaiyum](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@maquaiyum](https://forum.manager.io/u/maquaiyum)\
**Post date:** [July 21, 2020, 2:27pm UTC](https://forum.manager.io/t/invoice-not-converting-to-pdf/29536/1 "2020-07-21T14:27:42Z")

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![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/4/d/4df515848d16f78adbce340c2c3886688dd62e87.png)

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**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\
**Post date:** [July 21, 2020, 2:52pm UTC](https://forum.manager.io/t/invoice-not-converting-to-pdf/29536/2 "2020-07-21T14:52:43Z")

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Manager edition?  
Manager version?  
OS details?  
what did you do to get this error?

also, it is possible that you have not installed any pdf reader software or associated the pdf file extension to the relevant pdf reader software. Manager opens the pdf file automatically after it has been created and the error you have shown is most probably related to the OS unable to find a program to open the newly created pdf file.

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**Author:** ![kukulodge](https://avatars.discourse-cdn.com/v4/letter/k/96bed5/32.png) [@kukulodge](https://forum.manager.io/u/kukulodge)\
**Post date:** [February 19, 2021, 2:48pm UTC](https://forum.manager.io/t/invoice-not-converting-to-pdf/29536/3 "2021-02-19T14:48:20Z")

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Dear Tutor,  
I seem to have a challenge. The invoice and quotation is not converting to PDF.  
Secondly, I am unable to send emails directly from manager soft ware. Please help.  
James

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [February 19, 2021, 2:53pm UTC](https://forum.manager.io/t/invoice-not-converting-to-pdf/29536/5 "2021-02-19T14:53:08Z")

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No one can help without information. Provide the information listed in @sharpdrivetek’s post from 7 months ago.

Also, do not divert topics with unrelated questions. Your post on fixed assets was deleted. If you have questions about assets, start a new thread. Better yet, read the Guides before posting.

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**Author:** ![Anthony](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@Anthony](https://forum.manager.io/u/Anthony)\
**Post date:** [February 23, 2021, 2:39am UTC](https://forum.manager.io/t/invoice-not-converting-to-pdf/29536/6 "2021-02-23T02:39:49Z")

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Hi, I am having the same problems as the others. I operate a Macbook running Mohave (10.14.4) (early 2015). I first downloaded Manager version 20.8.67 in August last year as I wanted to move away from MYOB and its $1100 PA cost. The software worked fine and it was excellent. I then uploaded version 21.2.45 in Feb 21 and I now have the same problems as some other people in this forum that 1)can’t print as they get the “no application set to open the URL eto:print”  
 ![Screen Shot 2021-02-23 at 10.32.27 am](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/f/8/f8471c5fcbbbe2ec28ae7b8604d3063abed79f63.png)  
Similarly if I try to PDF a document from Manager it gives me a white screen for a few seconds and then crashes. Finally since I downloaded version 21.2.45, the files are not backing up.  
I can still screen shot the bits I need at a pinch but would like to understand if there is anything I can do to fix the problem.  
When I downloaded newer versions of manager I did not delete the prior copies, the system renamed them Manager 2, Manager 3 etc. I have tried to restore from my last backup using ver 21.2.58 but nothing has changed. (ie can’t print, PDF or backup)  
Nothing else has changed on my Mac in terms of PDF software or anything so am at a loss.  
I guess I have some options. I also have a MacBook Air running Big Sur which I could try to run Manager on. I also have a PC running Windows 10.  
ps I did follow the instructions when I installed the software around security and privacy settings

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**Author:** ![borismob](https://avatars.discourse-cdn.com/v4/letter/b/5f8ce5/32.png) [@borismob](https://forum.manager.io/u/borismob)\
**Post date:** [March 3, 2021, 11:59am UTC](https://forum.manager.io/t/invoice-not-converting-to-pdf/29536/7 "2021-03-03T11:59:18Z")

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Same problem here, on few computers - MacOS High Sierra, Mojave and Big Sur. Any solution?

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**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\
**Post date:** [July 31, 2021, 10:55am UTC](https://forum.manager.io/t/invoice-not-converting-to-pdf/29536/9 "2021-07-31T10:55:25Z")

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1. download and install the latest version of Manager here [Download | Manager](https://www.manager.io/download/)
2. ensure you have a PDF reader on your system, the error on the first screen seems to be more related to the user not saving the PDF to disk but to try to immediately open the PDF file.

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**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [January 18, 2023, 2:53pm UTC](https://forum.manager.io/t/invoice-not-converting-to-pdf/29536/10 "2023-01-18T14:53:58Z")

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Closed on January 18, 2023, 2:53pm UTC


