# Invoice email not being received

**URL:** https://forum.manager.io/t/invoice-email-not-being-received/28813
**Category:** Uncategorized
**Created:** [June 17, 2020, 4:56am UTC](https://forum.manager.io/t/invoice-email-not-being-received/28813 "2020-06-17T04:56:29Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Sarah\_Boyce](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sarah_boyce/32/20253_2.png) [@Sarah\_Boyce](https://forum.manager.io/u/Sarah_Boyce)
#### Post date: [June 17, 2020, 4:56am UTC](https://forum.manager.io/t/invoice-email-not-being-received/28813/1 "2020-06-17T04:56:29Z")

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Version 20.2.65 (I think)  
Over the last 2 days, when I’m sending invoice emails to clients, they are not receiving them. I’m getting the copy to my email address ok.  
All 3 clients are using hotmail. The fact that I’m getting the copies (non-hotmail), suggests hotmail might have started rejecting them but I don’t know?  
Anyone else having issues? Any idea of a fix?  
TIA

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### Author: ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)
#### Post date: [June 17, 2020, 11:50am UTC](https://forum.manager.io/t/invoice-email-not-being-received/28813/2 "2020-06-17T11:50:30Z")

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These circumstances prove it is a Hotmail issue. The email copy you are receiving is sent exactly the same way. Hotmail may be interpreting you as a spammer. Ask your clients to check their junk mail. If your mails are not there, they will need to inquire with Hotmail.

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### Author: ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)
#### Post date: [January 18, 2023, 2:55pm UTC](https://forum.manager.io/t/invoice-email-not-being-received/28813/3 "2023-01-18T14:55:12Z")

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