# Internal error when clicking account balance in profit loss report **URL:** \ **Category:** Uncategorized\ **Created:** [June 20, 2023, 3:17am UTC](https://forum.manager.io/t/internal-error-when-clicking-account-balance-in-profit-loss-report/47531 "2023-06-20T03:17:21Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![ahmadmusair\_3593](https://avatars.discourse-cdn.com/v4/letter/a/c0e974/32.png) [@ahmadmusair\_3593](https://forum.manager.io/u/ahmadmusair_3593)\ **Post date:** [June 20, 2023, 3:17am UTC](https://forum.manager.io/t/internal-error-when-clicking-account-balance-in-profit-loss-report/47531/1 "2023-06-20T03:17:21Z")
I have the following profit loss report ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/8/2/82f1e106821530792687e19c178787815efb1499.png) When I click the balance, for example “Penjualan dan Pendapatan Usaha”, I got the following error, why? ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/c/1/c14d450dde6272214d296771958d0b56a0906138.png) ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [June 20, 2023, 3:23am UTC](https://forum.manager.io/t/internal-error-when-clicking-account-balance-in-profit-loss-report/47531/2 "2023-06-20T03:23:20Z")
Please upgrade to Manager version v23.6.20.842 you use v23.6.19.839 as I can not replicate the internal error but noted that some were reported in bugs category and resolved in this version. ---
**Author:** ![ahmadmusair\_3593](https://avatars.discourse-cdn.com/v4/letter/a/c0e974/32.png) [@ahmadmusair\_3593](https://forum.manager.io/u/ahmadmusair_3593)\ **Post date:** [June 20, 2023, 7:22am UTC](https://forum.manager.io/t/internal-error-when-clicking-account-balance-in-profit-loss-report/47531/3 "2023-06-20T07:22:24Z")
I use the online version, it’s always the new version right? ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [June 20, 2023, 7:53am UTC](https://forum.manager.io/t/internal-error-when-clicking-account-balance-in-profit-loss-report/47531/4 "2023-06-20T07:53:33Z")
There may be a slight delay, so maybe by now you also have v23.6.20.842 ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [June 20, 2023, 7:55am UTC](https://forum.manager.io/t/internal-error-when-clicking-account-balance-in-profit-loss-report/47531/5 "2023-06-20T07:55:53Z")
You can always restart the cloud server to be sure that you have the latest. See screenshot from [Obtain cloud edition customer support | Manager](https://www.manager.io/guides/31346) ![Screenshot 2023-06-20 at 09.54.44](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/c/3/c33b942a6708e92804ba1694f76f37167a6d0940.jpeg) ---
**Author:** ![ahmadmusair\_3593](https://avatars.discourse-cdn.com/v4/letter/a/c0e974/32.png) [@ahmadmusair\_3593](https://forum.manager.io/u/ahmadmusair_3593)\ **Post date:** [June 20, 2023, 9:31am UTC](https://forum.manager.io/t/internal-error-when-clicking-account-balance-in-profit-loss-report/47531/6 "2023-06-20T09:31:10Z")
I restarted the cloud server, it worked, upgraded to the newest version, thank you ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [July 5, 2026, 7:55pm UTC](https://forum.manager.io/t/internal-error-when-clicking-account-balance-in-profit-loss-report/47531/7 "2026-07-05T19:55:13Z")
Solved topics older than 3 years that are still open