# Internal Error response when accessing Assets through Summary Tab

**URL:** <https://forum.manager.io/t/internal-error-response-when-accessing-assets-through-summary-tab/53665>\
**Category:** Uncategorized\
**Created:** [May 19, 2024, 3:42pm UTC](https://forum.manager.io/t/internal-error-response-when-accessing-assets-through-summary-tab/53665 "2024-05-19T15:42:12Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![SYDNEYANTHONYCON](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sydneyanthonycon/32/19619_2.png) [@SYDNEYANTHONYCON](https://forum.manager.io/u/SYDNEYANTHONYCON)\
**Post date:** [May 19, 2024, 3:42pm UTC](https://forum.manager.io/t/internal-error-response-when-accessing-assets-through-summary-tab/53665/1 "2024-05-19T15:42:12Z")

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![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/6/c/6c8232dd011eec51939178635813634e96afdb48.png)

Good day,

I need help. I am using Manager cloud and several of my Businesses are experiencing this internal Error under Summary. Particularly, Bank and Cash equivalents and receivables.

Thanks in advance

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**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\
**Post date:** [May 19, 2024, 4:47pm UTC](https://forum.manager.io/t/internal-error-response-when-accessing-assets-through-summary-tab/53665/2 "2024-05-19T16:47:18Z")

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This is a bug, but you need to be mire specific about how this error occurs

What do you do exactly?

Your topic heading is ambiguous

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**Author:** ![SYDNEYANTHONYCON](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sydneyanthonycon/32/19619_2.png) [@SYDNEYANTHONYCON](https://forum.manager.io/u/SYDNEYANTHONYCON)\
**Post date:** [May 19, 2024, 4:58pm UTC](https://forum.manager.io/t/internal-error-response-when-accessing-assets-through-summary-tab/53665/3 "2024-05-19T16:58:53Z")

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Thanks for your feedback @Joe91

So, I am trying to go into my Cash & cash equivalents through the Summary Tab. I want to see the breakdown of the Cash & Cash Equivalent. But The System is breaking down

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**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\
**Post date:** [May 19, 2024, 5:03pm UTC](https://forum.manager.io/t/internal-error-response-when-accessing-assets-through-summary-tab/53665/4 "2024-05-19T17:03:08Z")

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What exactly do you click on - your description is not enough to determine what tabs and/or data you are clicking on

If possible show a screen shot of your actions

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**Author:** ![SYDNEYANTHONYCON](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sydneyanthonycon/32/19619_2.png) [@SYDNEYANTHONYCON](https://forum.manager.io/u/SYDNEYANTHONYCON)\
**Post date:** [May 19, 2024, 5:06pm UTC](https://forum.manager.io/t/internal-error-response-when-accessing-assets-through-summary-tab/53665/5 "2024-05-19T17:06:48Z")

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![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/8/0/80a9eb5e5a30ccca81eff1d9e0801c7178b7b472.png)

So, I’m clicking the figure 1,583,125.89 (in Blue)

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**Author:** ![Sangar\_Q.Hamad](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sangar_q.hamad/32/45231_2.png) [@Sangar\_Q.Hamad](https://forum.manager.io/u/Sangar_Q.Hamad)\
**Post date:** [May 19, 2024, 8:16pm UTC](https://forum.manager.io/t/internal-error-response-when-accessing-assets-through-summary-tab/53665/6 "2024-05-19T20:16:37Z")

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Same here.  
Using cloud version , we have 4 Business 3 of them working with no issues but the other one shows Internal error when we try to open ,  
 ![1](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/5/2/52deb945f6cc1e93e26c415559fc576f2517e45b.jpeg)

 ![2](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/6/a/6aea9ae9d98b56aa08ce80778e9b0d5d7bf3981e.jpeg)

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<div class="post-metadata">

**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\
**Post date:** [May 19, 2024, 9:02pm UTC](https://forum.manager.io/t/internal-error-response-when-accessing-assets-through-summary-tab/53665/7 "2024-05-19T21:02:59Z")

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That’s a different error message

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<div class="post-metadata">

**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [May 19, 2024, 9:12pm UTC](https://forum.manager.io/t/internal-error-response-when-accessing-assets-through-summary-tab/53665/8 "2024-05-19T21:12:59Z")

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Both issues fixed in the latest version (24.5.20.1551)

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<div class="post-metadata">

**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [July 5, 2026, 7:59pm UTC](https://forum.manager.io/t/internal-error-response-when-accessing-assets-through-summary-tab/53665/9 "2026-07-05T19:59:14Z")

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Solved topics
