# Internal Error (Manager 23.2.2.607) **URL:** \ **Category:** Uncategorized\ **Created:** [February 8, 2023, 10:09am UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406 "2023-02-08T10:09:50Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![ahmede](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@ahmede](https://forum.manager.io/u/ahmede)\ **Post date:** [February 8, 2023, 10:09am UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/1 "2023-02-08T10:09:50Z")
Hi Team, Kindly note that when i try to edit summary for a specific date or try to post any documents, I face below issue: SQLite.SQLiteException: database disk image is malformed at SQLite.PreparedSqlLiteInsertCommand.ExecuteNonQuery(Object source) at SQLite.SQLiteConnection.Insert(Object obj, String extra, Type objType) at SQLite.SQLiteConnection.Insert(Object obj) at Manager.ApplicationData.Process(String entityId, Action actions, String user, String description, Boolean history) in /home/runner/work/Manager/Manager/Manager/ApplicationData.cs:line 248 at Manager.ApplicationData.Process(String entityId, Object o, String user, String description) in /home/runner/work/Manager/Manager/Manager/ApplicationData.cs:line 209 at ManagerServer.HttpHandlers.Businesses.Business.VueForm`1.InnerPost() in /home/runner/work/Manager/Manager/ManagerServer/HttpHandlers/Businesses/Business/VueForm.cs:line 605 at ManagerServer.Startup.\<\>c.\d.MoveNext() in /home/runner/work/Manager/Manager/ManagerServer/Startup.cs:line 126 — End of stack trace from previous location — at Microsoft.AspNetCore.Diagnostics.ExceptionHandlerMiddleware.g\_\_Awaited|6\_0(ExceptionHandlerMiddleware middleware, HttpContext context, Task task) Please need your support. ---
**Author:** ![Mark](https://avatars.discourse-cdn.com/v4/letter/m/e9c0ed/32.png) [@Mark](https://forum.manager.io/u/Mark)\ **Post date:** [February 8, 2023, 10:14am UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/2 "2023-02-08T10:14:00Z")
> [@ahmede](#): > > SQLite.SQLiteException: **database disk image is malformed** I think the file has become corrupt. Open a backup and see if that one works OK. ---
**Author:** ![ahmede](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@ahmede](https://forum.manager.io/u/ahmede)\ **Post date:** [February 8, 2023, 10:17am UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/3 "2023-02-08T10:17:25Z")
The database is getting updated, I’m afraid that the data won’t be updated. Do we have any chance to get the database fixed ? ---
**Author:** ![Mark](https://avatars.discourse-cdn.com/v4/letter/m/e9c0ed/32.png) [@Mark](https://forum.manager.io/u/Mark)\ **Post date:** [February 8, 2023, 10:20am UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/4 "2023-02-08T10:20:28Z")
Did you try to open a backup? What is the edition (Desktop, Server or Cloud) of Manager you are using and what OS? ---
**Author:** ![ahmede](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@ahmede](https://forum.manager.io/u/ahmede)\ **Post date:** [February 8, 2023, 10:26am UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/5 "2023-02-08T10:26:22Z")
Server edition on windows server 2016 ---
**Author:** ![Mark](https://avatars.discourse-cdn.com/v4/letter/m/e9c0ed/32.png) [@Mark](https://forum.manager.io/u/Mark)\ **Post date:** [February 8, 2023, 11:02am UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/6 "2023-02-08T11:02:17Z")
You don’t give an answer about opening a backup so I’m not going to waste more time. Good luck. ---
**Author:** ![ahmede](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@ahmede](https://forum.manager.io/u/ahmede)\ **Post date:** [February 8, 2023, 11:13am UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/7 "2023-02-08T11:13:52Z")
I tried the backup & same issue ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [February 8, 2023, 1:37pm UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/8 "2023-02-08T13:37:25Z")
@ahmede, based on your initial post, you do not have an internal error. Those are always headed by the phrase _Internal Error._ You mention trying “to post any documents.” What do you mean by this? You do not post documents in Manager. Tell us exactly what you did that triggered the problem. Rather than transcribe the message, please post a screen shot of what you actually see on your screen. ---
**Author:** ![ahmede](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@ahmede](https://forum.manager.io/u/ahmede)\ **Post date:** [February 8, 2023, 1:41pm UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/9 "2023-02-08T13:41:43Z")
![Capture2](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/0/a/0a706babc7e39d1548e3b3ae581cf11f9bb22e2b.jpeg) When trying to edit the summary for a specific period ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [February 8, 2023, 2:00pm UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/10 "2023-02-08T14:00:40Z")
> [@ahmede](#): > > The database is getting updated, I’m afraid that the data won’t be updated. What does this mean? How is the database being updated? And if it is, why are you concerned it will not be? Also, what browser (including version number) are you using to access Manager? On what operating system? ---
**Author:** ![ahmede](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@ahmede](https://forum.manager.io/u/ahmede)\ **Post date:** [February 8, 2023, 2:47pm UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/11 "2023-02-08T14:47:50Z")
the database is corrupted & I need any clues to recover it. We are using Manager Server Edition Version 23.2 on Windows Server 2016 ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [February 8, 2023, 6:01pm UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/12 "2023-02-08T18:01:32Z")
You did not answer my questions. What do your comments about updating mean? And what browser, including version, are you using? Like @Mark, if you won’t answer my questions, I will not spend more time trying to help. ---
**Author:** ![ahmede](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@ahmede](https://forum.manager.io/u/ahmede)\ **Post date:** [February 8, 2023, 7:28pm UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/13 "2023-02-08T19:28:43Z")
that i tried the backup & it has the same error, in the beginning, i didn’t want to do that because the app was in production & users are making updates on it. Browser is google chrome, Version 109.0.5414.120 & we just purchased server edition verion 23.2 & license is updated successfully. I think it’s a DB SQLITE error which is corrupted or something. Do you have any clues how to recover the database or we can have a quick call & you can help on this? ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [February 9, 2023, 1:59am UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/14 "2023-02-09T01:59:15Z")
Try a different browser first. More problems are reported with Chrome than any other browser. Create a test business and see if things work. If your data base is corrupt, the problem will be limited to that business file. There is no phone support. I am just a forum moderator, not customer support. ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [February 9, 2023, 6:44am UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/15 "2023-02-09T06:44:46Z")
> [@Tut](#): > > More problems are reported with Chrome than any other browser. True and that needs to be fixed because Chrome is by far the most used web-browser. Just search for browser ranking by usage 2022 and you will notice that most report more than 65% of all browsers used is Chrome, followed by Safari (about 12%) and then Edge (about 5%). Sure, these stats include phone browsers Safari (IOS) and Chrome (Android). Searching on Desktop Browsers Market Share 2022 still shows Chrome to be over 60% but Edge is then second with about 15% and Safari about 10%. Manager is browser based and even though it is developed using Microsoft tools it is important that it will not be buggy on Chrome. ---
**Author:** ![ahmede](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@ahmede](https://forum.manager.io/u/ahmede)\ **Post date:** [February 9, 2023, 11:18am UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/16 "2023-02-09T11:18:13Z")
Please could we have a live support as the business is affected. If it’s not included, we are happy to pay any extra charge to get immediate support. ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [February 9, 2023, 11:19am UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/17 "2023-02-09T11:19:16Z")
There is no support other than this forum ---
**Author:** ![Patch](https://avatars.discourse-cdn.com/v4/letter/p/a183cd/32.png) [@Patch](https://forum.manager.io/u/Patch)\ **Post date:** [February 9, 2023, 11:27am UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/18 "2023-02-09T11:27:29Z")
> [@ahmede](#): > > disk image is malformed Have you - tried using a backup on a different computer - low level disk check on that disk ---
**Author:** ![ahmede](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@ahmede](https://forum.manager.io/u/ahmede)\ **Post date:** [February 9, 2023, 11:36am UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/19 "2023-02-09T11:36:28Z")
![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/5/2/528d4ff24647d6a3ed3ce6ab3442eb4cf9c92ab3.png) The DB is corrupted & we don’t have a new backup ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [February 9, 2023, 11:37am UTC](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406/20 "2023-02-09T11:37:40Z")
> [@ahmede](#): > > SQLite.SQLiteException: database disk image is malformed See [Fix SQLite Database Disk Image is Malformed](https://www.nucleustechnologies.com/blog/fix-sqlite-database-disk-image-is-malformed/) [Next page](https://forum.manager.io/t/internal-error-manager-23-2-2-607/45406.md?page=2)