# I cant reach my account 504 Gateway Error **URL:** \ **Category:** Uncategorized\ **Created:** [January 6, 2026, 5:55am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616 "2026-01-06T05:55:10Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Altafasil\_Accountant](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/altafasil_accountant/32/53264_2.png) [@Altafasil\_Accountant](https://forum.manager.io/u/Altafasil_Accountant)\ **Post date:** [January 6, 2026, 9:05am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/21 "2026-01-06T09:05:30Z")
I think we’re just talking, and none of the officials are able to answer our problems yet. Therefore, after recovering the data, I decided to use other, more secure programs. My company is truly in a big predicament now. ---
**Author:** ![Hamid\_Malikzada](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/hamid_malikzada/32/55137_2.png) [@Hamid\_Malikzada](https://forum.manager.io/u/Hamid_Malikzada)\ **Post date:** [January 6, 2026, 9:09am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/22 "2026-01-06T09:09:30Z")
Hi there my account is not working can someone fix this for me. here is the problem( No Container Instances were found in your cluster. Exception of type ‘Amazon.Runtime.Internal.HttpErrorResponseException’ was thrown.) and now its telling me getway time out ---
**Author:** ![Esllam\_Rashwan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/esllam_rashwan/32/61579_2.png) [@Esllam\_Rashwan](https://forum.manager.io/u/Esllam_Rashwan)\ **Post date:** [January 6, 2026, 9:14am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/23 "2026-01-06T09:14:29Z")
> [@mraniweneonline](#): > > The link seems to work fine Is this a general suggestion, or does it address the current issue affecting some users? ---
**Author:** ![mraniweneonline](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/mraniweneonline/32/59973_2.png) [@mraniweneonline](https://forum.manager.io/u/mraniweneonline)\ **Post date:** [January 6, 2026, 9:17am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/24 "2026-01-06T09:17:38Z")
@Esllam_Rashwan I failed to replicate the issue. But it seems many people are facing it. Hopefully, they will fix it soon. @lubos @Ealfardan ---
**Author:** ![Altafasil\_Accountant](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/altafasil_accountant/32/53264_2.png) [@Altafasil\_Accountant](https://forum.manager.io/u/Altafasil_Accountant)\ **Post date:** [January 6, 2026, 9:19am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/25 "2026-01-06T09:19:53Z")
There was confidence that there was no problem, but now the opposite has happened. This problem is affecting all branches of the company. Please respond and resolve the issue immediately, as time is running out and there is a malfunction in all branches. ---
**Author:** ![Esllam\_Rashwan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/esllam_rashwan/32/61579_2.png) [@Esllam\_Rashwan](https://forum.manager.io/u/Esllam_Rashwan)\ **Post date:** [January 6, 2026, 9:26am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/26 "2026-01-06T09:26:15Z")
> [@mraniweneonline](#): > > The link seems to work fine. Perhaps you mean you have forgotten your login details. In that case, you may need to visit [https://cloud.manager.io/login](https://cloud.manager.io/login) to reset your password. @Mazen Thank you for your suggestion. The service has been restored after applying this solution 🌷 ---
**Author:** ![msa0p9](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/msa0p9/32/44439_2.png) [@msa0p9](https://forum.manager.io/u/msa0p9)\ **Post date:** [January 6, 2026, 9:28am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/27 "2026-01-06T09:28:53Z")
> [@Shan](#): > > # 504 Gateway Time-out # 504 Gateway Time-out ---
**Author:** ![Shan](https://avatars.discourse-cdn.com/v4/letter/s/7ab992/32.png) [@Shan](https://forum.manager.io/u/Shan)\ **Post date:** [January 6, 2026, 9:46am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/28 "2026-01-06T09:46:32Z")
Its working for me now without doing anything (means restarting the cloud). Thank you team and members. ---
**Author:** ![Rami\_Gomaa](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/rami_gomaa/32/27829_2.png) [@Rami\_Gomaa](https://forum.manager.io/u/Rami_Gomaa)\ **Post date:** [January 6, 2026, 11:10am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/29 "2026-01-06T11:10:46Z")
IT’S DOWN AGAIN @lubos ---
**Author:** ![M.ebdah](https://avatars.discourse-cdn.com/v4/letter/m/ad7895/32.png) [@M.ebdah](https://forum.manager.io/u/M.ebdah)\ **Post date:** [January 6, 2026, 11:12am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/30 "2026-01-06T11:12:21Z")
Hello, - Current status: Persistent 504 Gateway Time-out on [midmile.manager.io](http://midmile.manager.io); [cloud.manager.io](http://cloud.manager.io) (Customer Portal) also not loading Impact - All users affected (tested from multiple locations and ISPs) - Access fails on desktop and mobile (cellular network as well) - Cannot access portal to restart our cloud server ---
**Author:** ![Hashiq](https://avatars.discourse-cdn.com/v4/letter/h/7ab992/32.png) [@Hashiq](https://forum.manager.io/u/Hashiq)\ **Post date:** [January 6, 2026, 8:29am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/31 "2026-01-06T08:29:34Z")
Portal not opening any one else facing the issue ? ---
**Author:** ![tameradel](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tameradel/32/52440_2.png) [@tameradel](https://forum.manager.io/u/tameradel)\ **Post date:** [January 6, 2026, 8:29am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/32 "2026-01-06T08:29:55Z")
yes me too ---
**Author:** ![Sangar\_Q.Hamad](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sangar_q.hamad/32/45231_2.png) [@Sangar\_Q.Hamad](https://forum.manager.io/u/Sangar_Q.Hamad)\ **Post date:** [January 6, 2026, 8:33am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/33 "2026-01-06T08:33:42Z")
Same issue here, Cloud version ![err](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/5/6/561e57096d1a29dbe03b389407aec4c35dbc9048.jpeg) ---
**Author:** ![nickyrub](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/nickyrub/32/28083_2.png) [@nickyrub](https://forum.manager.io/u/nickyrub)\ **Post date:** [January 6, 2026, 8:34am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/34 "2026-01-06T08:34:38Z")
Same here ---
**Author:** ![Altafasil\_Accountant](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/altafasil_accountant/32/53264_2.png) [@Altafasil\_Accountant](https://forum.manager.io/u/Altafasil_Accountant)\ **Post date:** [January 6, 2026, 8:44am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/35 "2026-01-06T08:44:13Z")
> [@Sangar\_Q.Hamad](#): > > Same issue here, Cloud version [I can’t reach my account](https://forum.manager.io/t/i-cant-reach-my-account/66616/6) ---
**Author:** ![nickyrub](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/nickyrub/32/28083_2.png) [@nickyrub](https://forum.manager.io/u/nickyrub)\ **Post date:** [January 6, 2026, 8:45am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/36 "2026-01-06T08:45:35Z")
@lubos Kindly help check and fix what is wrong ---
**Author:** ![eliefreiha](https://avatars.discourse-cdn.com/v4/letter/e/3bc359/32.png) [@eliefreiha](https://forum.manager.io/u/eliefreiha)\ **Post date:** [January 6, 2026, 8:47am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/37 "2026-01-06T08:47:15Z")
same here @lubos ---
**Author:** ![tameradel](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tameradel/32/52440_2.png) [@tameradel](https://forum.manager.io/u/tameradel)\ **Post date:** [January 6, 2026, 8:22am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/38 "2026-01-06T08:22:30Z")
i can not reach my account ---
**Author:** ![shah77](https://avatars.discourse-cdn.com/v4/letter/s/e8c25b/32.png) [@shah77](https://forum.manager.io/u/shah77)\ **Post date:** [January 6, 2026, 8:25am UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/39 "2026-01-06T08:25:51Z")
I m also facing same issue cannot reach my cloud account ---
**Author:** ![mraniweneonline](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/mraniweneonline/32/59973_2.png) [@mraniweneonline](https://forum.manager.io/u/mraniweneonline)\ **Post date:** [January 6, 2026, 12:32pm UTC](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616/40 "2026-01-06T12:32:06Z")
There seems to be a big issue with cloud version of manager, people can’t sign in. Maybe a server issue. [Previous page](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616.md?page=1) [Next page](https://forum.manager.io/t/i-cant-reach-my-account-504-gateway-error/66616.md?page=3)