# How to transfer advance received from customer

**URL:** <https://forum.manager.io/t/how-to-transfer-advance-received-from-customer/12468>\
**Category:** Uncategorized\
**Created:** [October 30, 2017, 1:57pm UTC](https://forum.manager.io/t/how-to-transfer-advance-received-from-customer/12468 "2017-10-30T13:57:31Z")\
**Posts on this page:** 1\
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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [October 30, 2017, 2:08pm UTC](https://forum.manager.io/t/how-to-transfer-advance-received-from-customer/12468/2 "2017-10-30T14:08:25Z")

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You cannot. _Accounts receivable_ records how customer owe you–in this case, a negative amount because you owe the customer. _Accounts payable_ records how much you owe suppliers. This is not just a matter of where the amount shows on the balance sheet, but also how the amount can be used against future invoices and how it can be cleared by paying a refund.

Prior to July 2016, such advances were posted to an automatic account, _Customer credits_. That was changed when the current method for processing payments not associated with invoices was implemented. The change was described in this release note: [[16.7.73] Categorization against customer and supplier accounts more intuitive](https://forum.manager.io/t/16-7-73-categorization-against-customer-and-supplier-accounts-more-intuitive/6462).

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