# How to enter a receipt for a customer?

**URL:** <https://forum.manager.io/t/how-to-enter-a-receipt-for-a-customer/3010>\
**Category:** Uncategorized\
**Created:** [June 4, 2015, 10:55am UTC](https://forum.manager.io/t/how-to-enter-a-receipt-for-a-customer/3010 "2015-06-04T10:55:11Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Chalmisa](https://avatars.discourse-cdn.com/v4/letter/c/57b2e6/32.png) [@Chalmisa](https://forum.manager.io/u/Chalmisa)\
**Post date:** [June 4, 2015, 10:55am UTC](https://forum.manager.io/t/how-to-enter-a-receipt-for-a-customer/3010/1 "2015-06-04T10:55:11Z")

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Where do I enter the receipt for a customer when i receive cash from him? entered it into cash on hand but the balance for the customer did not reduce. Please help. Thanks

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [June 4, 2015, 1:04pm UTC](https://forum.manager.io/t/how-to-enter-a-receipt-for-a-customer/3010/2 "2015-06-04T13:04:23Z")

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Under the `Cash Accounts` tab, click on the account where you will receive the money. Then click on its blue balance. Click the Receive Money button. In the Account dropdown box, select `Accounts receivable`. When the subaccount box appears, click on the customer.

This requires that you have, first ,created the customer and, second, issues a sales invoice to that customer.

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**Author:** ![Chalmisa](https://avatars.discourse-cdn.com/v4/letter/c/57b2e6/32.png) [@Chalmisa](https://forum.manager.io/u/Chalmisa)\
**Post date:** [June 4, 2015, 1:16pm UTC](https://forum.manager.io/t/how-to-enter-a-receipt-for-a-customer/3010/3 "2015-06-04T13:16:52Z")

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Thanks for your help.

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**Author:** ![dalacor](https://avatars.discourse-cdn.com/v4/letter/d/7bcc69/32.png) [@dalacor](https://forum.manager.io/u/dalacor)\
**Post date:** [June 4, 2015, 8:51pm UTC](https://forum.manager.io/t/how-to-enter-a-receipt-for-a-customer/3010/4 "2015-06-04T20:51:49Z")

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I would find it easier to select the invoice, click receive money and select cash account from dropdown. That way you don’t have to worry abut Accounts Receivable etc.

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [June 4, 2015, 11:04pm UTC](https://forum.manager.io/t/how-to-enter-a-receipt-for-a-customer/3010/5 "2015-06-04T23:04:51Z")

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That’s actually the way I do it, too, @dalacor. I guess I described the longer approach because @Chalmisa began the question by mentioning receiving cash and continued by asking for help troubleshooting the process of entering a payment into `Cash on hand`. Both paths, of course, accomplish the same thing.

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**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [January 18, 2023, 3:37pm UTC](https://forum.manager.io/t/how-to-enter-a-receipt-for-a-customer/3010/6 "2023-01-18T15:37:52Z")

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