# How can I Activate supscription cancelled if the payment is already paid?

**URL:** <https://forum.manager.io/t/how-can-i-activate-supscription-cancelled-if-the-payment-is-already-paid/67389>\
**Category:** Uncategorized\
**Created:** [March 21, 2026, 11:00pm UTC](https://forum.manager.io/t/how-can-i-activate-supscription-cancelled-if-the-payment-is-already-paid/67389 "2026-03-21T23:00:04Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jmraccounting](https://avatars.discourse-cdn.com/v4/letter/j/c0e974/32.png) [@jmraccounting](https://forum.manager.io/u/jmraccounting)\
**Post date:** [March 21, 2026, 11:00pm UTC](https://forum.manager.io/t/how-can-i-activate-supscription-cancelled-if-the-payment-is-already-paid/67389/1 "2026-03-21T23:00:04Z")

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How can I Activate supscription cancelled if the payment is already paid?

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**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [March 22, 2026, 3:11pm UTC](https://forum.manager.io/t/how-can-i-activate-supscription-cancelled-if-the-payment-is-already-paid/67389/2 "2026-03-22T15:11:23Z")

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Hello @jmraccounting,

Welcome to the forum.

If you cancel a subscription, there is a processing period before the unused subscription fee is refunded.

If that’s the case, then go to [https://www.manager.io/cloud-edition/customer-portal](https://www.manager.io/cloud-edition/customer-portal) and `Restore subscription`

 ![Screenshot_20260322_180803](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/8/7/87c61dce78f769b152b6368277e4f486cc64a4e2.jpeg)

If you were refunded, then you need to backup your businesses first and then start a new subscription.