# Fullfilled SALES ORDER appear in red **URL:** \ **Category:** Uncategorized\ **Created:** [October 22, 2021, 3:29pm UTC](https://forum.manager.io/t/fullfilled-sales-order-appear-in-red/37577 "2021-10-22T15:29:13Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![gerardo](https://avatars.discourse-cdn.com/v4/letter/g/4af34b/32.png) [@gerardo](https://forum.manager.io/u/gerardo)\ **Post date:** [October 22, 2021, 3:29pm UTC](https://forum.manager.io/t/fullfilled-sales-order-appear-in-red/37577/1 "2021-10-22T15:29:13Z")
Hello, in my sales order screen many orders which have been fullfilled show the total quantity delivered but still show red color and say not delivered ![sales order delivered showing not delivered](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/2/1/216e2e5fb570536a55b683bdfe9a02c163bf0edb.png) ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [October 22, 2021, 3:43pm UTC](https://forum.manager.io/t/fullfilled-sales-order-appear-in-red/37577/2 "2021-10-22T15:43:58Z")
Can you show the full screen - thank you? ---
**Author:** ![gerardo](https://avatars.discourse-cdn.com/v4/letter/g/4af34b/32.png) [@gerardo](https://forum.manager.io/u/gerardo)\ **Post date:** [October 22, 2021, 4:00pm UTC](https://forum.manager.io/t/fullfilled-sales-order-appear-in-red/37577/3 "2021-10-22T16:00:23Z")
![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/c/c/ccb4b428a6e15bcda4f45132b14c602ccfb18613.png) ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [October 22, 2021, 4:16pm UTC](https://forum.manager.io/t/fullfilled-sales-order-appear-in-red/37577/4 "2021-10-22T16:16:48Z")
What do you get when you click on the qty to be delivered - for example the 1 on the first line? Have you created a Delivery Note? Have you invoiced? And what edition and version are you using? When I asked for the full cscreen, I meant the full screen - showing only partial screens hides a lot of information which may be of use and requires a lot of toing and froing asking questions which could be avoided if the full screen was shown initially By full screen, I mean all of the screen including the tabs ---
**Author:** ![gerardo](https://avatars.discourse-cdn.com/v4/letter/g/4af34b/32.png) [@gerardo](https://forum.manager.io/u/gerardo)\ **Post date:** [October 22, 2021, 4:37pm UTC](https://forum.manager.io/t/fullfilled-sales-order-appear-in-red/37577/5 "2021-10-22T16:37:41Z")
> [@Joe91](#): > > t do you get when you click on the qty to be delivered - for example the 1 on the first line? > > Have you created a Delivery Note? not i dont have enabled delivery notes Joe, line 1 is ok, i have not invoiced anything, the issue is have sales order fully delivered but still show status NOT INVOICED. Line 6 for example ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/8/a/8a5f4dc0efcf952789155e966c472d16eb46ca1f.png) ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [October 22, 2021, 4:47pm UTC](https://forum.manager.io/t/fullfilled-sales-order-appear-in-red/37577/6 "2021-10-22T16:47:12Z")
Show the invoice that you say is not reflecting on line 6 ---
**Author:** ![gerardo](https://avatars.discourse-cdn.com/v4/letter/g/4af34b/32.png) [@gerardo](https://forum.manager.io/u/gerardo)\ **Post date:** [October 22, 2021, 4:50pm UTC](https://forum.manager.io/t/fullfilled-sales-order-appear-in-red/37577/7 "2021-10-22T16:50:29Z")
![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/f/f/ff7c7326f3ce31ec75368fab8701e7c00f3347af.png) ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/e/7/e784deeab8535c0422df89c6dca78c6b2f2cd0af.png) ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [October 22, 2021, 4:56pm UTC](https://forum.manager.io/t/fullfilled-sales-order-appear-in-red/37577/8 "2021-10-22T16:56:54Z")
@gerardo, you need to show the Edit screen for the sales invoice, not the View screen. It looks like your problem is that you have not linked the sales invoice to the sales order. This happens on the sales invoice Edit screen. Since you are not using delivery notes, delivery is presumed to occur when the sales invoice is created. But you must establish the link. The easiest way to do that is to copy the sales order to a sales invoice. Then the sales order link is entered automatically. ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [October 22, 2021, 4:57pm UTC](https://forum.manager.io/t/fullfilled-sales-order-appear-in-red/37577/9 "2021-10-22T16:57:49Z")
Show the edit screen of the Sales Order too ---
**Author:** ![gerardo](https://avatars.discourse-cdn.com/v4/letter/g/4af34b/32.png) [@gerardo](https://forum.manager.io/u/gerardo)\ **Post date:** [October 22, 2021, 4:59pm UTC](https://forum.manager.io/t/fullfilled-sales-order-appear-in-red/37577/10 "2021-10-22T16:59:47Z")
> [@Tut](#): > > your problem is that you have not linked the sales invoice to the sales order. This happens on the sales invoice Edit screen. Since you are not using delivery notes, delivery is presumed to occur when the sales invoice is created. But you must establish the link. The easiest way to do that is to copy the sales order to a sales invoice. Then the sales order link is entered automatically. well, i always do the sales invoices from the sales order, thus it is linked, if you see the sales invoice references the sales order ---
**Author:** ![gerardo](https://avatars.discourse-cdn.com/v4/letter/g/4af34b/32.png) [@gerardo](https://forum.manager.io/u/gerardo)\ **Post date:** [October 22, 2021, 5:01pm UTC](https://forum.manager.io/t/fullfilled-sales-order-appear-in-red/37577/11 "2021-10-22T17:01:32Z")
![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/9/a/9a1453fc672cb475df9a93e1ccd356d4c288393d.png) ---
**Author:** ![gerardo](https://avatars.discourse-cdn.com/v4/letter/g/4af34b/32.png) [@gerardo](https://forum.manager.io/u/gerardo)\ **Post date:** [October 22, 2021, 5:02pm UTC](https://forum.manager.io/t/fullfilled-sales-order-appear-in-red/37577/12 "2021-10-22T17:02:08Z")
i am an user of the cloud edition, there is some kind of support where i can put a ticket or speak to someone ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [October 22, 2021, 5:17pm UTC](https://forum.manager.io/t/fullfilled-sales-order-appear-in-red/37577/13 "2021-10-22T17:17:29Z")
Have you ticked track delivery on the sales order - if so you must use delivery notes, I think The only support is here on the forum so showing as many edit screens as possible will help to diagnose what you have done wrong. ---
**Author:** ![gerardo](https://avatars.discourse-cdn.com/v4/letter/g/4af34b/32.png) [@gerardo](https://forum.manager.io/u/gerardo)\ **Post date:** [October 22, 2021, 5:44pm UTC](https://forum.manager.io/t/fullfilled-sales-order-appear-in-red/37577/14 "2021-10-22T17:44:08Z")
> [@Joe91](#): > > ticked track delivery on the sales order - if so you must use delivery notes, I think > > The only support is here on the forum so showing as many edit screens as possible will help to diagnose what you have done wrong. understood, that is what is happening, i have all of the ticked, track qty to delivery, removed that mark and it works, thanks Joe ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [October 22, 2021, 6:42pm UTC](https://forum.manager.io/t/fullfilled-sales-order-appear-in-red/37577/15 "2021-10-22T18:42:07Z")
This is explained in the guides which are always first place to look 😉 ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [July 5, 2026, 8:17pm UTC](https://forum.manager.io/t/fullfilled-sales-order-appear-in-red/37577/16 "2026-07-05T20:17:36Z")
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