# Error report in older version **URL:** \ **Category:** Uncategorized\ **Created:** [May 20, 2021, 9:28am UTC](https://forum.manager.io/t/error-report-in-older-version/35065 "2021-05-20T09:28:07Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![inamulhaq](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/inamulhaq/32/31672_2.png) [@inamulhaq](https://forum.manager.io/u/inamulhaq)\ **Post date:** [May 20, 2021, 9:28am UTC](https://forum.manager.io/t/error-report-in-older-version/35065/1 "2021-05-20T09:28:07Z")
![WhatsApp Image 2021-05-20 at 1.52.17 PM](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/b/a/ba0b4af8f69bb07401a7a013d48e545d70a79bd3.jpeg) ---
**Author:** ![inamulhaq](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/inamulhaq/32/31672_2.png) [@inamulhaq](https://forum.manager.io/u/inamulhaq)\ **Post date:** [May 20, 2021, 9:28am UTC](https://forum.manager.io/t/error-report-in-older-version/35065/2 "2021-05-20T09:28:36Z")
Plz Sir Solve My Issue ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [May 20, 2021, 9:31am UTC](https://forum.manager.io/t/error-report-in-older-version/35065/3 "2021-05-20T09:31:21Z")
You need to say exactly what you were doing, and show screen shots, when the error appeared It is not possible to diagnose your problem from the screen you showed Also please say what edition (Cloud, Desktop, Server), version and operating system you are using ---
**Author:** ![inamulhaq](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/inamulhaq/32/31672_2.png) [@inamulhaq](https://forum.manager.io/u/inamulhaq)\ **Post date:** [May 20, 2021, 9:40am UTC](https://forum.manager.io/t/error-report-in-older-version/35065/4 "2021-05-20T09:40:11Z")
Sir I Use 15.4.55 Desktop Version When I Want To See My Customer Statements Then This Error Is Appeared ![WhatsApp Image 2021-05-20 at 1.52.17 PM](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/b/a/ba0b4af8f69bb07401a7a013d48e545d70a79bd3.jpeg) ---
**Author:** ![inamulhaq](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/inamulhaq/32/31672_2.png) [@inamulhaq](https://forum.manager.io/u/inamulhaq)\ **Post date:** [May 20, 2021, 9:42am UTC](https://forum.manager.io/t/error-report-in-older-version/35065/5 "2021-05-20T09:42:12Z")
Sir Plz Solve This Issue As Soon As Possible ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [May 20, 2021, 9:53am UTC](https://forum.manager.io/t/error-report-in-older-version/35065/6 "2021-05-20T09:53:04Z")
For a start you should update your version of Manager - you are thousands of versions behind. And you will have to upgrade in steps, as you are so far behind. See here [Business database not valid, desktop version on Windows 10 - Manager Forum](https://forum.manager.io/t/business-database-not-valid-desktop-version-on-windows-10/31650/2) As for your error, please show the edit screen for the settings on the Customer Statement report ---
**Author:** ![inamulhaq](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/inamulhaq/32/31672_2.png) [@inamulhaq](https://forum.manager.io/u/inamulhaq)\ **Post date:** [May 20, 2021, 10:12am UTC](https://forum.manager.io/t/error-report-in-older-version/35065/7 "2021-05-20T10:12:23Z")
Internal Error 15.4.55 (Desktop) **System.InvalidOperationException: Nullable object must have a value. at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource) at ManagerServer.HttpHandlers.Businesses.Business.Reports.CustomerStatement.CustomerStatementsTransactions.GetRows() at ManagerServer.HttpHandlers.Businesses.Business.Table.Get() at HttpFramework.HttpApplication.ProcessRequest(HttpRequest request) at ManagerServer.HttpApplication.ProcessRequest(HttpRequest request** ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [May 20, 2021, 10:17am UTC](https://forum.manager.io/t/error-report-in-older-version/35065/8 "2021-05-20T10:17:27Z")
I am not asking for the error message I am asking to see what you have entered in the settings for the Customer Statement report Please describe the steps you are taking, with screen images ---
**Author:** ![inamulhaq](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/inamulhaq/32/31672_2.png) [@inamulhaq](https://forum.manager.io/u/inamulhaq)\ **Post date:** [May 20, 2021, 10:26am UTC](https://forum.manager.io/t/error-report-in-older-version/35065/9 "2021-05-20T10:26:45Z")
![Screenshot_99](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/2/8/2840771f949ec1780170481b38d1374bbdc2133c.jpeg) ---
**Author:** ![inamulhaq](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/inamulhaq/32/31672_2.png) [@inamulhaq](https://forum.manager.io/u/inamulhaq)\ **Post date:** [May 20, 2021, 10:27am UTC](https://forum.manager.io/t/error-report-in-older-version/35065/10 "2021-05-20T10:27:26Z")
![Screenshot_100](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/a/e/aed1e7f7d42f0c759f8fd189432bb6e9a8c8e83d.jpeg) ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [May 20, 2021, 10:28am UTC](https://forum.manager.io/t/error-report-in-older-version/35065/11 "2021-05-20T10:28:47Z")
And can you show a list of transactions that you think should appear? The error message indicates that no transactions were found ---
**Author:** ![inamulhaq](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/inamulhaq/32/31672_2.png) [@inamulhaq](https://forum.manager.io/u/inamulhaq)\ **Post date:** [May 20, 2021, 10:45am UTC](https://forum.manager.io/t/error-report-in-older-version/35065/12 "2021-05-20T10:45:10Z")
Yes Sir I Face This Issue Can U Resolve This Issue ? ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [May 20, 2021, 11:01am UTC](https://forum.manager.io/t/error-report-in-older-version/35065/13 "2021-05-20T11:01:56Z")
Ypou are not giving me enough information to help me to help you. I have asked for more information and you have refused to give it. Unless you answer my questions, then no, I can not help you Nor will anyone else here either as they do not have enough information to help you ---
**Author:** ![Patch](https://avatars.discourse-cdn.com/v4/letter/p/a183cd/32.png) [@Patch](https://forum.manager.io/u/Patch)\ **Post date:** [May 20, 2021, 12:20pm UTC](https://forum.manager.io/t/error-report-in-older-version/35065/14 "2021-05-20T12:20:01Z")
> [@inamulhaq](#): > > I Use 15.4.55 Desktop Version > [@inamulhaq](#): > > Plz Sir Solve My Issue That version has not been supported for many years. You are the only one who can fix this issue. Start by backing up your application data folder. That’s where all your businesses data is stored. The files end in .manager, and are probably located here `C:\Users\ < your windows login name > \AppData\Local\Manager` Save several copies now. After which to update from such an old version a two step process will be required. First install this old version the open you businesses as described here [Manager does not want to import my old database - #2 by Patch](https://forum.manager.io/t/manager-does-not-want-to-import-my-old-database/34082/2) Then install the current version ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [July 5, 2026, 8:21pm UTC](https://forum.manager.io/t/error-report-in-older-version/35065/15 "2026-07-05T20:21:04Z")
Uncategorized topics older than 3 years with no recent activity