Error Msg when Emailing Payslips

I was trying to email payslips when I received this error message:
“Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx)”.

Error Msg.pdf (252.7 KB)

I referred to the Guide “Email Transactions and Reports”, Section “Setting up relay credentials” to see if my email settings had changed. I ran a Test Email which came back as successful.

Email Settings Pg Screenshot.pdf (90.6 KB)

I have made no changes and am currently running the Manager Cloud version. Has anyone else received an error message like this? Any recommendations on how to fix it?

Computer Specs.pdf (65.4 KB)

Thank you,
Maile Zimin

2 posts were merged into an existing topic: Error when emailing attachments