# Email tracking - read mails

**URL:** <https://forum.manager.io/t/email-tracking-read-mails/25248>\
**Category:** Uncategorized\
**Created:** [November 11, 2019, 12:06pm UTC](https://forum.manager.io/t/email-tracking-read-mails/25248 "2019-11-11T12:06:29Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\
**Post date:** [November 11, 2019, 12:48pm UTC](https://forum.manager.io/t/email-tracking-read-mails/25248/2 "2019-11-11T12:48:34Z")

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please read a similar topic.

> [@Possibility of "Read Receipt" on outgoing correspondence](https://forum.manager.io/t/possibility-of-read-receipt-on-outgoing-correspondence/24924):
>
> Hi all, Is there a way of receiving confirmation when a customer has received/read our mail. Eg - For important quotes/correspondence we often chose a read receipt when sending via Outlook. My manager queried whether ‘X’ had replied to our quote (sent directly through Manager) and whether they had read the mail. I had no way of confirming. I’ve made a rule on Outlook that all mail sent via our Quotes email should request a read receipt, however with our direct Manager mailings not going via Ou…

the same answer is applicable. i personally would not prefer any inbound data which may be prone to viruses in my business accounting software.

you can alternatively configure Manager to send all emails to one particular email id (Outlook for example) and set it to forward the same automatically to your customers based on the subject.  
a simple google search will get you the detailed steps to do it.

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