# Email through Manager not working

**URL:** <https://forum.manager.io/t/email-through-manager-not-working/4247>\
**Category:** Uncategorized\
**Created:** [December 11, 2015, 12:21am UTC](https://forum.manager.io/t/email-through-manager-not-working/4247 "2015-12-11T00:21:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Qvq](https://avatars.discourse-cdn.com/v4/letter/q/df788c/32.png) [@Qvq](https://forum.manager.io/u/Qvq)\
**Post date:** [December 11, 2015, 12:21am UTC](https://forum.manager.io/t/email-through-manager-not-working/4247/1 "2015-12-11T00:21:15Z")

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Hi There, I am getting this error message when I try to email from manager…  
“the remote name could not be resolved: ‘[rpc.manager.io](http://rpc.manager.io)’”  
I believe I have the latest version…if not how do I update the desktop version…if I download again will it keep all my transactions / info??

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [December 11, 2015, 6:30am UTC](https://forum.manager.io/t/email-through-manager-not-working/4247/2 "2015-12-11T06:30:05Z")

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> [@Qvq](#):
>
> how do I update the desktop version…if I download again will it keep all my transactions / info??

Download and install exactly as you did the older version(s). All you transactions will be saved, as your data is entirely separate from the program.

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**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [January 18, 2023, 3:35pm UTC](https://forum.manager.io/t/email-through-manager-not-working/4247/3 "2023-01-18T15:35:36Z")

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Closed on January 18, 2023, 3:35pm UTC