# Email template spacing wrong **URL:** \ **Category:** Uncategorized\ **Created:** [July 27, 2019, 4:25pm UTC](https://forum.manager.io/t/email-template-spacing-wrong/23381 "2019-07-27T16:25:37Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Sarah\_Boyce](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sarah_boyce/32/20253_2.png) [@Sarah\_Boyce](https://forum.manager.io/u/Sarah_Boyce)\ **Post date:** [July 27, 2019, 4:25pm UTC](https://forum.manager.io/t/email-template-spacing-wrong/23381/1 "2019-07-27T16:25:37Z")
I think since the most recent update, my custom email template that I’ve always used has lost its spacing. I’ve tried retyping it but it’s now showing on the email as all the text lines run together, which doesn’t look very professional (especially as I work in proofreading and editing!). Any thoughts on how I can change the layout? Thank you in advance. This is an example - Dear xxxx Please find attached the invoice for the proofreading work I have carried out for xxx. I would be grateful if you could let me know when you have paid so that I can confirm that it has reached my bank account. Many thanks Sarah Previously, it would have looked like this and it’s still how I see it in the template but it’s not how it’s sent - Dear xxxx Please find attached the invoice for the proofreading work I have carried out for xxx. I would be grateful if you could let me know when you have paid so that I can confirm that it has reached my bank account. Many thanks Sarah ---
**Author:** ![ries](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ries/32/8988_2.png) [@ries](https://forum.manager.io/u/ries)\ **Post date:** [July 27, 2019, 5:40pm UTC](https://forum.manager.io/t/email-template-spacing-wrong/23381/2 "2019-07-27T17:40:28Z")
Try this: Dear xxxx `

`Please find attached the invoice for the proofreading work I have carried out for xxx. `

`I would be grateful if you could let me know when you have paid so that I can confirm that it has reached my bank account.`

` Many thanks Sarah By using `
` you use html-language code. Hope it helps. ---
**Author:** ![Sarah\_Boyce](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sarah_boyce/32/20253_2.png) [@Sarah\_Boyce](https://forum.manager.io/u/Sarah_Boyce)\ **Post date:** [July 27, 2019, 5:44pm UTC](https://forum.manager.io/t/email-template-spacing-wrong/23381/3 "2019-07-27T17:44:16Z")
> [@ries](#): > > Dear xxxx `

` Please find attached the invoice for the proofreading work I have carried out for xxx. `

` I would be grateful if you could let me know when you have paid so that I can confirm that it has reached my bank account. `

` Many thanks Sarah Brilliant. Thank you! That’s perfect. ---
**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\ **Post date:** [July 28, 2019, 5:07am UTC](https://forum.manager.io/t/email-template-spacing-wrong/23381/4 "2019-07-28T05:07:51Z")
under Email settings in Manager you will find _Email sending format_ ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/8/5/856af8d6a64a6632bbda5a522eabcbc529ecb6a2.png) if you have set the HTML option you will have to use html tags to control how the email would look visually. if you are not familiar with html, you could just set the Plain text option and save your email templates however you like. ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [January 18, 2023, 2:49pm UTC](https://forum.manager.io/t/email-template-spacing-wrong/23381/5 "2023-01-18T14:49:32Z")