Email settings - error

1

we use cloud version of the program and I’m trying to set up the email settings so I can send invoice reminders directly from manager.

I’ve put in all of the details but upon testing i get the below error:

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Could this be because we have 2FA set up on our email system?
If so is there a way of stopping the error without compromising our email system?
Thanks

2

The error explains it all and is not one of Manager. You need to contact your administrator and indeed this has to do with 2FA.

3

thanks @eko. I thought this would be the case.
I’ll contact our IT person and see if they can assist.