# Email problem

**URL:** <https://forum.manager.io/t/email-problem/7675>\
**Category:** Uncategorized\
**Created:** [November 14, 2016, 12:10am UTC](https://forum.manager.io/t/email-problem/7675 "2016-11-14T00:10:14Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![Jacqui](https://avatars.discourse-cdn.com/v4/letter/j/edb3f5/32.png) [@Jacqui](https://forum.manager.io/u/Jacqui)\
**Post date:** [November 14, 2016, 12:10am UTC](https://forum.manager.io/t/email-problem/7675/1 "2016-11-14T00:10:14Z")

</div>

Can anyone help with my email not working all of a sudden  
Error: Name Resolution Failure

Is the message displayed

---

<div class="post-metadata">

**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [November 14, 2016, 12:24am UTC](https://forum.manager.io/t/email-problem/7675/2 "2016-11-14T00:24:52Z")

</div>

Upgrade to the latest version from [https://www.manager.io](https://www.manager.io)

---

<div class="post-metadata">

**Author:** ![southside](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@southside](https://forum.manager.io/u/southside)\
**Post date:** [November 15, 2016, 11:00am UTC](https://forum.manager.io/t/email-problem/7675/3 "2016-11-15T11:00:14Z")

</div>

I am also having same error error: NameResolutionFailure when trying to email. I cannot upgrade due to old MAC. I need help please!

---

<div class="post-metadata">

**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [November 15, 2016, 4:32pm UTC](https://forum.manager.io/t/email-problem/7675/4 "2016-11-15T16:32:40Z")

</div>

> [@southside](#):
>
> I am also having same error error

Then take the same corrective action.

---

<div class="post-metadata">

**Author:** ![robhuijben](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/robhuijben/32/5700_2.png) [@robhuijben](https://forum.manager.io/u/robhuijben)\
**Post date:** [November 15, 2016, 6:48pm UTC](https://forum.manager.io/t/email-problem/7675/5 "2016-11-15T18:48:38Z")

</div>

Could you please put your Mac’s software version here? I don’t think it’s your Mac that’s not letting you upgrade to a newer version.

---

<div class="post-metadata">

**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [November 15, 2016, 9:35pm UTC](https://forum.manager.io/t/email-problem/7675/6 "2016-11-15T21:35:45Z")

</div>

I think you will need Mac OS X 10.7 at least. Why not upgrade to it? I’m not sure how much Apple is charging for OS upgrades but I think it’s very little.

---

<div class="post-metadata">

**Author:** ![MarkMcA](https://avatars.discourse-cdn.com/v4/letter/m/d2c977/32.png) [@MarkMcA](https://forum.manager.io/u/MarkMcA)\
**Post date:** [November 17, 2016, 2:01pm UTC](https://forum.manager.io/t/email-problem/7675/7 "2016-11-17T14:01:25Z")

</div>

Just a quick note to say thanks very much! I was having problems with sending emails… Came here for help and seen there was a version update. I updated and the emails are sending again! I love Manager… it’s excellent! Thanks very much

---

<div class="post-metadata">

**Author:** ![JackieK](https://avatars.discourse-cdn.com/v4/letter/j/48db29/32.png) [@JackieK](https://forum.manager.io/u/JackieK)\
**Post date:** [November 23, 2016, 3:49pm UTC](https://forum.manager.io/t/email-problem/7675/8 "2016-11-23T15:49:19Z")

</div>

@MarkMcA

Kindly share with me the details for the update version you have. I have downloaded the Manager but still facing an emailing problem. How can this be sorted out?

---

<div class="post-metadata">

**Author:** ![MarkMcA](https://avatars.discourse-cdn.com/v4/letter/m/d2c977/32.png) [@MarkMcA](https://forum.manager.io/u/MarkMcA)\
**Post date:** [November 23, 2016, 4:51pm UTC](https://forum.manager.io/t/email-problem/7675/9 "2016-11-23T16:51:00Z")

</div>

Hi Jackie. I had the same problem. My emails would not send so I came to the forum and seen someone mentioned updating the version of Manager. There was a link to the Manager website. I just clicked the link to the website, updated the version of Manager, closed everything down, restarted the computer and it all worked again.

---

<div class="post-metadata">

**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [January 18, 2023, 3:30pm UTC](https://forum.manager.io/t/email-problem/7675/10 "2023-01-18T15:30:12Z")

</div>


