In the learn how to guide on the Email Tab page it says: Click View next to any email to display it. You will see the text of the email and a PDF image or icon (depending on your email program and preferences) of the form or report that was emailed.
However on all the emails I have sent I only get the text of the email and cannot see either an PDF image or icon.
I use Apple Mail - has anyone else experienced this? Thanks
I meant our email client. It probably isn’t relevant, as you say, but I’m stupid enough not to know how Manager actually generates and/or displays the emails and whether your default client (program) might be involved.
I did ask once whether I could incorporate my email client but was told it was not possible or something to that effect, therefore I assume Manager completely bypasses my email client and uses one in the built in PDF converter.
Thanks for the update. I note having sent my first email with attachments since updating the Manager version that whilst the invoice I sent out is shown on the email tab as an attachment there is no reference to the document I also sent by ticking the box on the send email tab. A minor issue but it does indicate that only the invoice was sent and not the supporting documents which could be challenged should a dispute arise over the alleged non-receipt of the attachments.
I also copy the email to myself and can confirm that both the invoice and attachment were sent.