# Email not working **URL:** \ **Category:** Uncategorized\ **Created:** [November 19, 2018, 10:37am UTC](https://forum.manager.io/t/email-not-working/19189 "2018-11-19T10:37:02Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Attribeca\_Investment](https://avatars.discourse-cdn.com/v4/letter/a/57b2e6/32.png) [@Attribeca\_Investment](https://forum.manager.io/u/Attribeca_Investment)\ **Post date:** [November 19, 2018, 10:37am UTC](https://forum.manager.io/t/email-not-working/19189/1 "2018-11-19T10:37:02Z")
I’m receiving the below message when trying to send invoices: System.Net.Mail.SmtpException: System.Net.Mail.SmtpException: Server does not support secure connections. at System.Net.Mail.SmtpClient.InitiateSecureConnection () [0x00020] in :0 at System.Net.Mail.SmtpClient.SendCore (System.Net.Mail.MailMessage message) [0x000a0] in :0 at System.Net.Mail.SmtpClient.SendInternal (System.Net.Mail.MailMessage message) [0x00050] in :0 at System.Net.Mail.SmtpClient.Send (System.Net.Mail.MailMessage message) [0x00091] in :0 at ManagerServer.HttpHandlers.Businesses.Business.Email.Post () [0x00626] in \<129073f224614ffa9fe952936af29777\>:0 ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [November 19, 2018, 3:19pm UTC](https://forum.manager.io/t/email-not-working/19189/2 "2018-11-19T15:19:42Z")
Read the Guide about troubleshooting email. Then ask questions. ---
**Author:** ![Attribeca\_Investment](https://avatars.discourse-cdn.com/v4/letter/a/57b2e6/32.png) [@Attribeca\_Investment](https://forum.manager.io/u/Attribeca_Investment)\ **Post date:** [November 20, 2018, 11:14am UTC](https://forum.manager.io/t/email-not-working/19189/3 "2018-11-20T11:14:25Z")
I have read the guide about troubleshooting and have tried everything suggested. Nothing works. Looking for constructive responses please. ---
**Author:** ![Cognicom](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/cognicom/32/16978_2.png) [@Cognicom](https://forum.manager.io/u/Cognicom)\ **Post date:** [November 20, 2018, 11:43am UTC](https://forum.manager.io/t/email-not-working/19189/4 "2018-11-20T11:43:27Z")
> [@Attribeca\_Investment](#): > > System.Net.Mail.SmtpException: System.Net.Mail.SmtpException: Server does not support secure connections. Are you using your own server? The beginning of the error dump suggests that the mail server isn’t allowing SMTPS (secure) connections - untick the “Use SSL” option in E-mail Settings and try again. ---
**Author:** ![Attribeca\_Investment](https://avatars.discourse-cdn.com/v4/letter/a/57b2e6/32.png) [@Attribeca\_Investment](https://forum.manager.io/u/Attribeca_Investment)\ **Post date:** [November 20, 2018, 2:41pm UTC](https://forum.manager.io/t/email-not-working/19189/5 "2018-11-20T14:41:16Z")
No I did not select the SMTP option - well I did but that didn’t work so I thought I’d keep it simple and stick to the no-reply address but that one is not working either… ---
**Author:** ![Cognicom](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/cognicom/32/16978_2.png) [@Cognicom](https://forum.manager.io/u/Cognicom)\ **Post date:** [November 20, 2018, 3:08pm UTC](https://forum.manager.io/t/email-not-working/19189/6 "2018-11-20T15:08:13Z")
It could be a handshaking problem. Make sure that you have your computer set to the correct time zone (including daylight savings if applicable) and that your date & time are correct for that time zone; security handshakes rely on the time being the same at both ends. ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [January 18, 2023, 3:08pm UTC](https://forum.manager.io/t/email-not-working/19189/7 "2023-01-18T15:08:00Z")