I keep having the same issues so am not sure what I am doing wrong. This is the error I get The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.0 Authentication Required. Learn more at I spent hours and hours on it last time and fixed it …

I have managed to fix it again. Very frustrating as I pay for their email Gsuite service

Good day. Here is my error with email: Mailbox unavailable. The server response was: Submission must be authenticated I have checked the guides but cannot find any topic on authentication. I have the latest version of manager as I only downloaded it yesterday. I am uploading 2 screenshots. One fro…

You have used the incoming mail server for your Manager SMTP server. Also, saying “I have the latest version…” is not helpful. There were several updates in the last 24 hours. And the Email Settings page now looks like this: [Screen Shot 2021-05-13 at 8.10.11 AM] When you report problems, you ne…

Thanks for the quick response. I am busy downloading version 21.5.10. I had 21.5.5 Kind regards, Dmitri

Sorry @Tuth that is only for new settings in a test account. The Settings page for existing email accounts is still showing the old screen without an email address next to username.

[image] eko: that is only for new settings in a test account. Not true. First, there is no such thing in Manager email settings as a “test account.” Second, I don’t know what “old screen” you refer to. For months, the Email address field has appeared on the email settings form anytime the Use…

This sometimes gets tiring. I use v21.5.10 server (Ubuntu 20.04) and macOS Catalina. On existing businesses the screen is the old one and not the one you show. On a new “TEST” business I noticed the changed screen you showed. So please I know what I see and it differs. Existing businesses have the o…

@eko , it’s actually the same. When username contains @ character, then Email address field will be hidden. The assumption is that in that case username is an email address.

@lubos thank you for the clarification. I was only responding to @Tut claiming that @DmitriDumas was not up-to-date where he showed a screenshot and stated “… And the Email Settings page now looks like this:…” Indeed @DmitriDumas did not provide a version number but my point was that you can not con…

[image] eko: I was only responding to @Tut claiming that @DmitriDumas was not up-to-date @eko , I have asked you before not to misquote me. I only said that claiming you have the latest version is not helpful. And as an example, I pointed out that several versions had been released in the prev…

Email Issues

Tut Split this topic July 28, 2022, 3:34pm 26

2 posts were split to a new topic: Error when testing email settings

Topic		Replies	Views
Email Settings	23	1787	January 18, 2023
The SMTP server requires a secure connection	5	4129	January 18, 2023
Unable to send emails from google account	5	803	June 28, 2022
Email problems	1	275	September 1, 2021
Setting up Email Google Error	5	331	September 10, 2021

Email Issues

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