# Email function not working **URL:** \ **Category:** Uncategorized\ **Created:** [May 29, 2014, 9:21pm UTC](https://forum.manager.io/t/email-function-not-working/1039 "2014-05-29T21:21:37Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![terryannscott1](https://avatars.discourse-cdn.com/v4/letter/t/f475e1/32.png) [@terryannscott1](https://forum.manager.io/u/terryannscott1)\ **Post date:** [May 29, 2014, 9:21pm UTC](https://forum.manager.io/t/email-function-not-working/1039/1 "2014-05-29T21:21:38Z")
Hello, I upgraded manager to receive the benefits of email tracking and my emails just wont go through. I sent a test message to myself and it appears in the log as not viewed but it just will not show up in my inbox. Any thoughts? ---
**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\ **Post date:** [May 30, 2014, 4:54am UTC](https://forum.manager.io/t/email-function-not-working/1039/2 "2014-05-30T04:54:27Z")
I checked the logs and it looks like Yahoo will not deliver emails to you from Manager because you are sending it from @yahoo.com email address but using non-Yahoo mail server which Yahoo considers suspicious. See: [Help for your Yahoo Account](https://help.yahoo.com/kb/SLN7253.html) The solution is to either send emails to customers from default email address `no-reply@manager.io` or use custom SMTP server. There will be some changes in Manager which will restrict email function a bit so there aren’t these deliverability issues anymore. Users will be encouraged to use their custom SMTP servers or settle for sending emails from `no-reply@manager.io` email address only. ---
**Author:** ![terryannscott1](https://avatars.discourse-cdn.com/v4/letter/t/f475e1/32.png) [@terryannscott1](https://forum.manager.io/u/terryannscott1)\ **Post date:** [June 4, 2014, 12:50am UTC](https://forum.manager.io/t/email-function-not-working/1039/3 "2014-06-04T00:50:52Z")
Thanks for your response. Obviously if i use the default address they will not be able to reply directly to the mail. I’ll will have to check out SMTP server because I am not knowledgeable in that department. Thanks again. ---
**Author:** ![terryannscott1](https://avatars.discourse-cdn.com/v4/letter/t/f475e1/32.png) [@terryannscott1](https://forum.manager.io/u/terryannscott1)\ **Post date:** [June 4, 2014, 1:21am UTC](https://forum.manager.io/t/email-function-not-working/1039/4 "2014-06-04T01:21:48Z")
> [@lubos](#): > > [no-reply@manager.io](mailto:no-reply@manager.io) Could you guide me in how to set up SMTP? ---
**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\ **Post date:** [June 9, 2014, 1:59pm UTC](https://forum.manager.io/t/email-function-not-working/1039/6 "2014-06-09T13:59:09Z")
Do you have SMTP server details? If you have, just check `Custom SMTP` checkbox in `Email settings` and enter information such as host/port/username/password etc. ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [January 18, 2023, 3:40pm UTC](https://forum.manager.io/t/email-function-not-working/1039/7 "2023-01-18T15:40:49Z")