I’m new to the program, have set up my chart of accounts, and entered opening balances. When trying to enter receipt, the drop-down box for “Received in” account, says “No matches found.”
The same is true for payments and bank reconciliation. I’ve tried various settings but have not been able to change it. What am I missing?
This means in which account you have received this amount and i think u havent created any. So go to Bank and Cash Accounts and create accounts which would appear on receipts and payment forms.
My reply would be to be patient and go through the older guides using a test business. The more you try to hurry the more you will get frustrated. Just take your time and go through https://www2.manager.io/guides
My cash accounts are set up. But they still don’t show in the drop-down menu.
That would suggest that they are not set up correctly
Please show your Summary page, your Bank and Cash Accounts page and the edit page for one of your Bank and Cash accounts
For example
@shadow I suspect you are setting those accounts on Charts of Accounts instead of Bank and Cash Accounts Tab.
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That suggestion fixed my problem. Thanks so much.