# Desktop edition, internet issue

**URL:** <https://forum.manager.io/t/desktop-edition-internet-issue/351>\
**Category:** Uncategorized\
**Created:** [January 6, 2014, 2:41am UTC](https://forum.manager.io/t/desktop-edition-internet-issue/351 "2014-01-06T02:41:38Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Dean\_Pottle](https://avatars.discourse-cdn.com/v4/letter/d/f6c823/32.png) [@Dean\_Pottle](https://forum.manager.io/u/Dean_Pottle)\
**Post date:** [January 6, 2014, 2:41am UTC](https://forum.manager.io/t/desktop-edition-internet-issue/351/1 "2014-01-06T02:41:38Z")

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I cannot get Manager to start so I can register. All I get is an error that says “It appears you are not connected to the Internet. Manager requires an active Internet connection to operate”. I am confused as I am connected to the Internet (hence my writing this forum post would not be possible otherwise), and I installed the manager.msi file without any problems, so it seems odd that I would get an error like this. Any suggestions, ideas, thoughts? I’m running Windows 7 Home Premium 64 bit on a Compaq Presario F700 with 4GB of RAM, if that helps.

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**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [January 6, 2014, 2:45am UTC](https://forum.manager.io/t/desktop-edition-internet-issue/351/2 "2014-01-06T02:45:00Z")

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What version have you installed? Desktop edition doesn’t require Internet connection for quite a while now.

Have you downloaded the program directly from our website [http://www.manager.io](http://www.manager.io)?

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**Author:** ![kaseraji](https://avatars.discourse-cdn.com/v4/letter/k/9dc877/32.png) [@kaseraji](https://forum.manager.io/u/kaseraji)\
**Post date:** [July 25, 2014, 10:58am UTC](https://forum.manager.io/t/desktop-edition-internet-issue/351/3 "2014-07-25T10:58:18Z")

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I’m facing the same problem. The desktop edition looks for the Internet and says “you are offline, check for internet connection”.

I am using Windows 8 and have broadband connection. I am not sure how to make this work. Can anyone help me please?

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**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [July 28, 2014, 5:55am UTC](https://forum.manager.io/t/desktop-edition-internet-issue/351/4 "2014-07-28T05:55:18Z")

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Error message is misleading. You don’t need Internet connection to use desktop edition.

What version are you using? Is it the latest from [http://www.manager.io](http://www.manager.io)? If yes and you still can’t make it work, you might have discovered new issue, send email to [support@manager.io](http://mailto:support@manager.io) and TeamViewer session can be arranged.

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**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [January 18, 2023, 3:40pm UTC](https://forum.manager.io/t/desktop-edition-internet-issue/351/5 "2023-01-18T15:40:40Z")

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Closed on January 18, 2023, 3:40pm UTC