# Customer statement

**URL:** <https://forum.manager.io/t/customer-statement/29972>\
**Category:** Uncategorized\
**Created:** [August 11, 2020, 5:43am UTC](https://forum.manager.io/t/customer-statement/29972 "2020-08-11T05:43:53Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![BIBEK](https://avatars.discourse-cdn.com/v4/letter/b/4491bb/32.png) [@BIBEK](https://forum.manager.io/u/BIBEK)\
**Post date:** [August 11, 2020, 5:43am UTC](https://forum.manager.io/t/customer-statement/29972/1 "2020-08-11T05:43:54Z")

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I HAVE TAKEN REPORT OF CUSTOMER BUT WHEN I CHECK THE DIFFERENCE AMOUNT IN BETWEEN CREDIT AND DEBIT AMOUNT THEN ITS SHOWING DIFFERENT FROM CLOSING AMOUNT (  
||Total debits|₹ 144 107.70 Dr| - |Total credits|₹ 161 057.00 Cr |= 169493.00  
BUT IN CLOSINH BALANCE IT SHOWING SOMETHING ELSE. ITS CONFUSING!!!  
|.

 ![Capture](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/4/d/4d29d375fa0cd8fd2d57cc61b6254eeac300dfd5.png)

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**Author:** ![Abeiku](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/abeiku/32/44970_2.png) [@Abeiku](https://forum.manager.io/u/Abeiku)\
**Post date:** [August 11, 2020, 5:49am UTC](https://forum.manager.io/t/customer-statement/29972/2 "2020-08-11T05:49:14Z")

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Please do not type in Capital Letters. There is nothing wrong with the report.

Closing Balance = Opening Balance (Debit) + Total Debits - Total Credits

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**Author:** ![BIBEK](https://avatars.discourse-cdn.com/v4/letter/b/4491bb/32.png) [@BIBEK](https://forum.manager.io/u/BIBEK)\
**Post date:** [August 11, 2020, 5:58am UTC](https://forum.manager.io/t/customer-statement/29972/3 "2020-08-11T05:58:38Z")

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Thanks for the reply . I think opening balance should be added to total debit (its creating confusion )

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**Author:** ![Abeiku](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/abeiku/32/44970_2.png) [@Abeiku](https://forum.manager.io/u/Abeiku)\
**Post date:** [August 11, 2020, 6:07am UTC](https://forum.manager.io/t/customer-statement/29972/4 "2020-08-11T06:07:52Z")

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Welcome, but I think the statement is OK the way it is.

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**Author:** ![Brucanna](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/brucanna/32/1960_2.png) [@Brucanna](https://forum.manager.io/u/Brucanna)\
**Post date:** [August 11, 2020, 12:10pm UTC](https://forum.manager.io/t/customer-statement/29972/5 "2020-08-11T12:10:41Z")

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> [@BIBEK](#):
>
> I think opening balance should be added to total debit

No, because total debits, like total credits, is the movement of values within the statement period. The opening balance is not a movement within the period as it represents the total movement of values in prior periods.

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<div class="post-metadata">

**Author:** ![BIBEK](https://avatars.discourse-cdn.com/v4/letter/b/4491bb/32.png) [@BIBEK](https://forum.manager.io/u/BIBEK)\
**Post date:** [August 12, 2020, 1:06pm UTC](https://forum.manager.io/t/customer-statement/29972/6 "2020-08-12T13:06:30Z")

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Is there anyway to add opening balance to total debit because customer get confused when they look at the statement.

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [August 12, 2020, 1:45pm UTC](https://forum.manager.io/t/customer-statement/29972/7 "2020-08-12T13:45:36Z")

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No. Manager’s presentation is completely ordinary in accounting. An opening balance refers to the balance before any of the transactions included in a list or statement. The list or statement includes movement in the account during the defined period. The closing balance is the balance after movement.

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**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [January 18, 2023, 2:46pm UTC](https://forum.manager.io/t/customer-statement/29972/8 "2023-01-18T14:46:45Z")

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