# Customer Not Display

**URL:** <https://forum.manager.io/t/customer-not-display/46031>\
**Category:** Uncategorized\
**Created:** [March 18, 2023, 4:47am UTC](https://forum.manager.io/t/customer-not-display/46031 "2023-03-18T04:47:30Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![Saman\_Nishantha](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/saman_nishantha/32/28733_2.png) [@Saman\_Nishantha](https://forum.manager.io/u/Saman_Nishantha)\
**Post date:** [March 18, 2023, 4:47am UTC](https://forum.manager.io/t/customer-not-display/46031/1 "2023-03-18T04:47:30Z")

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When I create a Sales invoice from the customer menu, it does not display the Customer name and I repeatedly must choose from the customer list. Please make it.  
 ![2023-03-18 (2)_LI](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/6/2/629eeab79eefb3185f40bab33999480dddc333ca.jpeg)

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<div class="post-metadata">

**Author:** ![BRONZE](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bronze/32/43678_2.png) [@BRONZE](https://forum.manager.io/u/BRONZE)\
**Post date:** [March 18, 2023, 12:33pm UTC](https://forum.manager.io/t/customer-not-display/46031/2 "2023-03-18T12:33:59Z")

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I’m facing the same problem

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<div class="post-metadata">

**Author:** ![AntonisV](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/antonisv/32/6914_2.png) [@AntonisV](https://forum.manager.io/u/AntonisV)\
**Post date:** [March 18, 2023, 1:21pm UTC](https://forum.manager.io/t/customer-not-display/46031/3 "2023-03-18T13:21:39Z")

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Where is that “customer menu” ? Can you describe the steps ?

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<div class="post-metadata">

**Author:** ![BRONZE](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bronze/32/43678_2.png) [@BRONZE](https://forum.manager.io/u/BRONZE)\
**Post date:** [March 18, 2023, 1:27pm UTC](https://forum.manager.io/t/customer-not-display/46031/4 "2023-03-18T13:27:18Z")

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From the same customer’s invoices, when selecting a new invoice, the customer’s name used to appear directly in the invoice while it was being edited…while now I have to choose the customer’s name from the list of customers.

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<div class="post-metadata">

**Author:** ![AntonisV](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/antonisv/32/6914_2.png) [@AntonisV](https://forum.manager.io/u/AntonisV)\
**Post date:** [March 18, 2023, 1:34pm UTC](https://forum.manager.io/t/customer-not-display/46031/5 "2023-03-18T13:34:33Z")

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> [@BRONZE](#):
>
> From the same customer’s invoices, when selecting a new invoice,

Where is that, can you post a screenshot?

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<div class="post-metadata">

**Author:** ![BRONZE](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bronze/32/43678_2.png) [@BRONZE](https://forum.manager.io/u/BRONZE)\
**Post date:** [March 18, 2023, 1:37pm UTC](https://forum.manager.io/t/customer-not-display/46031/6 "2023-03-18T13:37:17Z")

</div>

The above screenshot  
 ![2023-03-18 (2)_LI](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/6/2/629eeab79eefb3185f40bab33999480dddc333ca.jpeg)

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<div class="post-metadata">

**Author:** ![AntonisV](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/antonisv/32/6914_2.png) [@AntonisV](https://forum.manager.io/u/AntonisV)\
**Post date:** [March 18, 2023, 1:41pm UTC](https://forum.manager.io/t/customer-not-display/46031/7 "2023-03-18T13:41:04Z")

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![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/f/8/f8c20b401c1a44783b812e20b6054872ebcba7b3.png)

What is the steps to do that? I cannot find them. I only get to that:

 ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/3/3/33ade7f4e902b3b6a64943894983e33de3046861.png)

version: 23.3.18.723

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<div class="post-metadata">

**Author:** ![BRONZE](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bronze/32/43678_2.png) [@BRONZE](https://forum.manager.io/u/BRONZE)\
**Post date:** [March 18, 2023, 1:49pm UTC](https://forum.manager.io/t/customer-not-display/46031/8 "2023-03-18T13:49:34Z")

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![2222](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/9/9/99409a23844db17537f4ca126c6cc8f7652d6dec.png)  
 ![3333](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/3/6/368cd63a587f3e7060190dc10aaa0ac327185fda.png)

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<div class="post-metadata">

**Author:** ![AntonisV](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/antonisv/32/6914_2.png) [@AntonisV](https://forum.manager.io/u/AntonisV)\
**Post date:** [March 18, 2023, 1:54pm UTC](https://forum.manager.io/t/customer-not-display/46031/9 "2023-03-18T13:54:35Z")

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You didn’t aswered about the steps you are taking:

I want you to descibe the route of things you’ve clicked and end up on that route **customers \> sales invoices**.

- What should I click to end up there ?
- What version of the program are you running?
- Cloud, server or desktop edition?

I repeat when I press invoices tab, theres nowhere that path of **customers \> invoices**.

Customers tab dosn’t have the ability of “New Invoice”.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/b/3/b365dc18b047fb503539c018084f2b3dbac9b4cd.png)

Sales Invoices Tab, isn’t under a specific customer.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/e/8/e8d8006e55cf2276bffaaf19f766a3f29ea97e42.png)

**I cannot find that path, so i cannot input on that.**

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<div class="post-metadata">

**Author:** ![BRONZE](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bronze/32/43678_2.png) [@BRONZE](https://forum.manager.io/u/BRONZE)\
**Post date:** [March 18, 2023, 2:02pm UTC](https://forum.manager.io/t/customer-not-display/46031/10 "2023-03-18T14:02:18Z")

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Customers **\>Choose a customer \>**

From the (Sales Invoices) column, choose the customer’s invoice number  
 ![444](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/5/a/5aebe86126e249a25b1bbe79154a94fdba49d483.png)

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<div class="post-metadata">

**Author:** ![BRONZE](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bronze/32/43678_2.png) [@BRONZE](https://forum.manager.io/u/BRONZE)\
**Post date:** [March 18, 2023, 2:03pm UTC](https://forum.manager.io/t/customer-not-display/46031/11 "2023-03-18T14:03:12Z")

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Cloud Edition

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<div class="post-metadata">

**Author:** ![BRONZE](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bronze/32/43678_2.png) [@BRONZE](https://forum.manager.io/u/BRONZE)\
**Post date:** [March 18, 2023, 2:04pm UTC](https://forum.manager.io/t/customer-not-display/46031/12 "2023-03-18T14:04:36Z")

</div>

23.3.18.723

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<div class="post-metadata">

**Author:** ![AntonisV](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/antonisv/32/6914_2.png) [@AntonisV](https://forum.manager.io/u/AntonisV)\
**Post date:** [March 18, 2023, 2:07pm UTC](https://forum.manager.io/t/customer-not-display/46031/13 "2023-03-18T14:07:30Z")

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Yes, I haven’t showed the column for that 😅 .

So it’s probably a bug. I can confirm that it doesn’t occour to previous versions (I tried 22.7.1).

Also, probably an improvement should be to also have the customers name on the path like that:

**Customers \> Customer Name \> Sales Invoices**

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<div class="post-metadata">

**Author:** ![BRONZE](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bronze/32/43678_2.png) [@BRONZE](https://forum.manager.io/u/BRONZE)\
**Post date:** [March 18, 2023, 2:31pm UTC](https://forum.manager.io/t/customer-not-display/46031/14 "2023-03-18T14:31:47Z")

</div>

Previously it was available before the latest update

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<div class="post-metadata">

**Author:** ![nheimler](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/nheimler/32/42564_2.png) [@nheimler](https://forum.manager.io/u/nheimler)\
**Post date:** [March 19, 2023, 12:09am UTC](https://forum.manager.io/t/customer-not-display/46031/15 "2023-03-19T00:09:37Z")

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I noticed it since the new feature “Edit Columns” came about with the Desktop versions. It was a nice feature for that specific use in the method that Bronze mentions to get it to appear. I thought I was the only one so glad it was brought up. 🙂

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<div class="post-metadata">

**Author:** ![Saman\_Nishantha](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/saman_nishantha/32/28733_2.png) [@Saman\_Nishantha](https://forum.manager.io/u/Saman_Nishantha)\
**Post date:** [March 20, 2023, 4:33am UTC](https://forum.manager.io/t/customer-not-display/46031/16 "2023-03-20T04:33:16Z")

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Please make my request.

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<div class="post-metadata">

**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [March 20, 2023, 11:36am UTC](https://forum.manager.io/t/customer-not-display/46031/17 "2023-03-20T11:36:05Z")

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@Saman_Nishantha, your issue is already in bugs which means that it has top priority.

Whether it’s solved in minutes or days depends on the specific details of the solution applied but either way it’s going to be solved asap.

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<div class="post-metadata">

**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [March 30, 2023, 5:33pm UTC](https://forum.manager.io/t/customer-not-display/46031/19 "2023-03-30T17:33:42Z")

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Fixed in the latest version (23.3.31.743)

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<div class="post-metadata">

**Author:** ![nheimler](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/nheimler/32/42564_2.png) [@nheimler](https://forum.manager.io/u/nheimler)\
**Post date:** [March 30, 2023, 5:57pm UTC](https://forum.manager.io/t/customer-not-display/46031/20 "2023-03-30T17:57:55Z")

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You rock! Confirmed working! 🙂

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<div class="post-metadata">

**Author:** ![Saman\_Nishantha](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/saman_nishantha/32/28733_2.png) [@Saman\_Nishantha](https://forum.manager.io/u/Saman_Nishantha)\
**Post date:** [March 31, 2023, 3:40am UTC](https://forum.manager.io/t/customer-not-display/46031/21 "2023-03-31T03:40:58Z")

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Thank you for your response & support

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