# Custom Report customer, supplier and inventory loading error **URL:** \ **Category:** Uncategorized\ **Created:** [November 2, 2022, 5:41pm UTC](https://forum.manager.io/t/custom-report-customer-supplier-and-inventory-loading-error/43867 "2022-11-02T17:41:45Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![hussainiii](https://avatars.discourse-cdn.com/v4/letter/h/c2a13f/32.png) [@hussainiii](https://forum.manager.io/u/hussainiii)\ **Post date:** [November 2, 2022, 5:41pm UTC](https://forum.manager.io/t/custom-report-customer-supplier-and-inventory-loading-error/43867/1 "2022-11-02T17:41:45Z")
on custom report from dorp down showing loading error when fetch customer supplier and inventory please fix this issue ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/d/3/d339def426c42806c82aa890a44327d69c24c937.png) ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [November 2, 2022, 6:22pm UTC](https://forum.manager.io/t/custom-report-customer-supplier-and-inventory-loading-error/43867/2 "2022-11-02T18:22:30Z")
You probably need to select something in the second field, “item name” for example ---
**Author:** ![hussainiii](https://avatars.discourse-cdn.com/v4/letter/h/c2a13f/32.png) [@hussainiii](https://forum.manager.io/u/hussainiii)\ **Post date:** [November 2, 2022, 6:48pm UTC](https://forum.manager.io/t/custom-report-customer-supplier-and-inventory-loading-error/43867/3 "2022-11-02T18:48:16Z")
no its correct …if 2nd filed is empty and third column use as “IS” then load all item before update its working fine …after update get this error ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [November 2, 2022, 7:13pm UTC](https://forum.manager.io/t/custom-report-customer-supplier-and-inventory-loading-error/43867/4 "2022-11-02T19:13:54Z")
OK, what edition (Server, Cloud or Desktop) and versions (before update, after update) are you using? That way someone with a similar setup can confirm or not the error Presumably you have created inventory items ? Do you have any transactions with inventory items - if not, then that might explain the error ---
**Author:** ![hussainiii](https://avatars.discourse-cdn.com/v4/letter/h/c2a13f/32.png) [@hussainiii](https://forum.manager.io/u/hussainiii)\ **Post date:** [November 2, 2022, 8:08pm UTC](https://forum.manager.io/t/custom-report-customer-supplier-and-inventory-loading-error/43867/5 "2022-11-02T20:08:17Z")
v 22.8.23.329 its fine and after update v 22.10.21.442 and also latest v 22.10.31.476 server and destop both ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/d/2/d21440dd5060612245c572ad3fc3be6ba3f7d441.png) v 22.8.23.329 this version is fine check ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [November 2, 2022, 8:40pm UTC](https://forum.manager.io/t/custom-report-customer-supplier-and-inventory-loading-error/43867/6 "2022-11-02T20:40:04Z")
If you delete the where /inventory item does the report include any inventory items ? Certainly looks like a bug ---
**Author:** ![hussainiii](https://avatars.discourse-cdn.com/v4/letter/h/c2a13f/32.png) [@hussainiii](https://forum.manager.io/u/hussainiii)\ **Post date:** [November 3, 2022, 6:04am UTC](https://forum.manager.io/t/custom-report-customer-supplier-and-inventory-loading-error/43867/7 "2022-11-03T06:04:41Z")
yes its bug please resolve this issue ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [November 3, 2022, 9:20am UTC](https://forum.manager.io/t/custom-report-customer-supplier-and-inventory-loading-error/43867/8 "2022-11-03T09:20:32Z")
It is only recognised as a bug if it can be replicated by other users - so far, you are the onl user to report this error ---
**Author:** ![hussainiii](https://avatars.discourse-cdn.com/v4/letter/h/c2a13f/32.png) [@hussainiii](https://forum.manager.io/u/hussainiii)\ **Post date:** [November 3, 2022, 9:38am UTC](https://forum.manager.io/t/custom-report-customer-supplier-and-inventory-loading-error/43867/9 "2022-11-03T09:38:02Z")
this is not a valid anwser … check your self as dekstop verison but check this forum its already reported > [@Customer Control Account name fails to load in Custom Report](https://forum.manager.io/t/customer-control-account-name-fails-to-load-in-custom-report/43216): > > Customer Control Account name fails to load in Custom Report 22.9.19.397 Control accounts have been created for this test. ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [November 3, 2022, 10:11am UTC](https://forum.manager.io/t/custom-report-customer-supplier-and-inventory-loading-error/43867/10 "2022-11-03T10:11:40Z")
I will try to replicate the error Please show the full edit screen of your custom report so that I can use the same parameters ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [November 3, 2022, 10:21am UTC](https://forum.manager.io/t/custom-report-customer-supplier-and-inventory-loading-error/43867/11 "2022-11-03T10:21:03Z")
You are using Customer and Inventory Item without specifying a second field such as Name ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/8/4/84af4bf9635436b44403e7b873eaeccf2e4347a4.png) Just using Customer or Inventory Item is not supported as “Customer” represents a whole series of data fields So this is not a bug but just an error on your part in using Custom Reports. It does not support the use of fields such as Customer without additional information such as Name, Code, etc ---
**Author:** ![hussainiii](https://avatars.discourse-cdn.com/v4/letter/h/c2a13f/32.png) [@hussainiii](https://forum.manager.io/u/hussainiii)\ **Post date:** [November 3, 2022, 10:51am UTC](https://forum.manager.io/t/custom-report-customer-supplier-and-inventory-loading-error/43867/12 "2022-11-03T10:51:15Z")
I already posted old version value how to pull it I know about name and code it’s text type for complete value If you want dropdown value then use this type of filed ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [November 3, 2022, 12:47pm UTC](https://forum.manager.io/t/custom-report-customer-supplier-and-inventory-loading-error/43867/13 "2022-11-03T12:47:01Z")
If a bug is already reported, do not report it again in a mew topic. I am closing this thread. ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [November 3, 2022, 12:47pm UTC](https://forum.manager.io/t/custom-report-customer-supplier-and-inventory-loading-error/43867/14 "2022-11-03T12:47:06Z")