# Could you please explain why the tax code appears as per picture attached, **URL:** \ **Category:** Uncategorized\ **Created:** [December 12, 2021, 10:17am UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605 "2021-12-12T10:17:32Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Anupa](https://avatars.discourse-cdn.com/v4/letter/a/c6cbf5/32.png) [@Anupa](https://forum.manager.io/u/Anupa)\ **Post date:** [December 12, 2021, 10:17am UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/1 "2021-12-12T10:17:32Z")
![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/3/6/3643888a175c339d007f1fb3215aeb5f31c3f7fc.png) ---
**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\ **Post date:** [December 12, 2021, 10:50am UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/2 "2021-12-12T10:50:36Z")
please provide more details to understand the issue. Manager version? Manager edition? OS details. also post screenshot of the edit screen for the tax code selected. ---
**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\ **Post date:** [December 12, 2021, 10:59am UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/3 "2021-12-12T10:59:52Z")
If tax code no longer exists, then Manager will show its GUID key to indicate there was something selected before. But it has the same effect as not having any tax code selected at all. ---
**Author:** ![Anupa](https://avatars.discourse-cdn.com/v4/letter/a/c6cbf5/32.png) [@Anupa](https://forum.manager.io/u/Anupa)\ **Post date:** [December 12, 2021, 11:24am UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/4 "2021-12-12T11:24:15Z")
I have not changed tax codes since inception of my accounts. This is the first time I have encountered this error. How would i be able to trace which transactions have been affected. I cant think of why a tax code will not exist. ---
**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\ **Post date:** [December 12, 2021, 11:28am UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/5 "2021-12-12T11:28:40Z")
check the `History` to find any unintentional deletion of tax codes and _Undo_ them. this would fix all the associated transactions. ---
**Author:** ![Anupa](https://avatars.discourse-cdn.com/v4/letter/a/c6cbf5/32.png) [@Anupa](https://forum.manager.io/u/Anupa)\ **Post date:** [December 12, 2021, 11:33am UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/6 "2021-12-12T11:33:45Z")
Version 21.11.68 Cloud Windows 10 ![Manager 2](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/3/e/3ebb14b850df60b0150c2cb406f04e387444be60.jpeg) ---
**Author:** ![Anupa](https://avatars.discourse-cdn.com/v4/letter/a/c6cbf5/32.png) [@Anupa](https://forum.manager.io/u/Anupa)\ **Post date:** [December 12, 2021, 11:37am UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/7 "2021-12-12T11:37:36Z")
I cant find the history tab, and when i go to customize, that tab does not exist on the list for me to add. Maybe i am at the incorrect place. ---
**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\ **Post date:** [December 12, 2021, 11:40am UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/8 "2021-12-12T11:40:09Z")
`History` is beside the `Backup` button on top right corner. ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [December 12, 2021, 11:40am UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/9 "2021-12-12T11:40:34Z")
Did you change localization, i.e. in Settings → Business Details select South Africa? I noticed that SA localization does not have any Tax codes settings and there is thus no longer a reference to the tax codes you had entered before (check if these are now “empty”). ---
**Author:** ![Anupa](https://avatars.discourse-cdn.com/v4/letter/a/c6cbf5/32.png) [@Anupa](https://forum.manager.io/u/Anupa)\ **Post date:** [December 12, 2021, 12:05pm UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/10 "2021-12-12T12:05:12Z")
Seems to be no errors here ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [December 12, 2021, 12:06pm UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/11 "2021-12-12T12:06:24Z")
Show screenshots please of tax codes. ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [December 12, 2021, 12:07pm UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/12 "2021-12-12T12:07:08Z")
Did you batch update or create that invoice? ---
**Author:** ![Anupa](https://avatars.discourse-cdn.com/v4/letter/a/c6cbf5/32.png) [@Anupa](https://forum.manager.io/u/Anupa)\ **Post date:** [December 12, 2021, 12:08pm UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/13 "2021-12-12T12:08:48Z")
hi, I have been through all of my history and cannot find a change in tax codes. I have done some further investigation and it seems that all my latest transactions under office expenses seems to be affected. Both purchase invoices and payments. i have resorted to changing them manually. any other suggestions welcome ---
**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\ **Post date:** [December 12, 2021, 12:19pm UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/14 "2021-12-12T12:19:11Z")
it is difficult to understand the issue remotely without all details. you never mentioned which tax code you had initially selected on the invoice. also, you did not say if any of your tax codes are missing from the tax codes list under `Settings`. I had also requested you to post the edit screen of the tax code you selected on the invoice which you did not provide either. you only showed the tax codes list. have you selected a country in your `Business Details`? if yes, then under `Settings` → `Report Transformations` delete any reports you find. I am not sure if this would work but no harm in trying. ---
**Author:** ![Patch](https://avatars.discourse-cdn.com/v4/letter/p/a183cd/32.png) [@Patch](https://forum.manager.io/u/Patch)\ **Post date:** [December 12, 2021, 12:22pm UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/15 "2021-12-12T12:22:10Z")
A tax code has been deleted when transactions using it were still present in the Manager business. I’m not sure this is suppose to be possible. I suspect the edge cases would be - Localisation changes - Batch operations ---
**Author:** ![Anupa](https://avatars.discourse-cdn.com/v4/letter/a/c6cbf5/32.png) [@Anupa](https://forum.manager.io/u/Anupa)\ **Post date:** [December 12, 2021, 12:37pm UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/16 "2021-12-12T12:37:23Z")
We only use the tax code 15% which i had initially selected. its all saved correctly but when I wanted to check payments against bank statements today, i realized the tax codes had changed to “gibberish”. Under settings, no tax codes have been added or deleted. I believe i am posting the screen as requested but should that not be correct please let me know. ![Manager 3](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/0/4/045116c76cf575df4b19238cf449879ae15aaa91.jpeg) No country has been selected on my business details. ---
**Author:** ![Anupa](https://avatars.discourse-cdn.com/v4/letter/a/c6cbf5/32.png) [@Anupa](https://forum.manager.io/u/Anupa)\ **Post date:** [December 12, 2021, 12:38pm UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/17 "2021-12-12T12:38:34Z")
HI patch, we dont do batch transactions and have not changes any codes since inception ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [December 12, 2021, 12:52pm UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/18 "2021-12-12T12:52:12Z")
Please show screenshot under Setings of the Tax Codes. ---
**Author:** ![Anupa](https://avatars.discourse-cdn.com/v4/letter/a/c6cbf5/32.png) [@Anupa](https://forum.manager.io/u/Anupa)\ **Post date:** [December 12, 2021, 12:54pm UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/19 "2021-12-12T12:54:19Z")
Please see above, i have posted a screen shot ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [December 12, 2021, 1:40pm UTC](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605/20 "2021-12-12T13:40:50Z")
Not of Settings → Tax Codes see screenshots below: ![Screenshot 2021-12-12 at 14.40.01](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/d/2/d221a0669259d1d1c1f48769f0c93835aace6853.png) ![Screenshot 2021-12-12 at 14.39.55](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/5/a/5ab842515ed59f52e0f97dec0f1a163cd7bd2a95.png) [Next page](https://forum.manager.io/t/could-you-please-explain-why-the-tax-code-appears-as-per-picture-attached/38605.md?page=2)