Cash payment

hi ! i just tried to enter payment on the latest version which is 18.7.49, the payment is not deducted to the receivable…im using desktop edition…anyone else experience the same?

Payments to suppliers reduce Accounts payable, not Accounts receivable. If you are referring to entering a payment from a customer (a receipt), the version of the program you mentioned works correctly. See this Guide to make certain you are entering it correctly:

many thanks tut it is certainly helpful.