# Can't open backed up business after download -resolved **URL:** \ **Category:** Uncategorized\ **Created:** [October 15, 2021, 10:06am UTC](https://forum.manager.io/t/cant-open-backed-up-business-after-download-resolved/37484 "2021-10-15T10:06:34Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![sjlb](https://avatars.discourse-cdn.com/v4/letter/s/a587f6/32.png) [@sjlb](https://forum.manager.io/u/sjlb)\ **Post date:** [October 15, 2021, 10:06am UTC](https://forum.manager.io/t/cant-open-backed-up-business-after-download-resolved/37484/1 "2021-10-15T10:06:34Z")
Hi, We were having trouble sending emails, and I havent updated the program for a few years. So I clicked backup and saved to the computer, and went through and dowloaded the latest one. Now when I go to import business from the saved back up, the file I saved as backup shows up, and shows the file size, but when I click to open it is saying “This business database is not valid Manager data is stored in SQLite database. However it appears the file you are attempting to open is not a SQLite database.” I don’t know what this means. ---
**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\ **Post date:** [October 15, 2021, 10:20am UTC](https://forum.manager.io/t/cant-open-backed-up-business-after-download-resolved/37484/2 "2021-10-15T10:20:27Z")
this is because of changes in database structures over the time you did not update Manager. @lubos might be able to fix this if you send him your backup. ---
**Author:** ![sjlb](https://avatars.discourse-cdn.com/v4/letter/s/a587f6/32.png) [@sjlb](https://forum.manager.io/u/sjlb)\ **Post date:** [October 15, 2021, 10:22am UTC](https://forum.manager.io/t/cant-open-backed-up-business-after-download-resolved/37484/3 "2021-10-15T10:22:00Z")
Thank you, I have done some more reading and searching since I posted (in a bit of a panic), I think I have found his email address and emailed asking if there is anything we can do. Thank you for replying ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [October 15, 2021, 4:04pm UTC](https://forum.manager.io/t/cant-open-backed-up-business-after-download-resolved/37484/4 "2021-10-15T16:04:42Z")
Also search the forum for discussions of updating in stages by downloading an interim version of Manager from GitHub. See, for example, [The Business Database is not valid](https://forum.manager.io/t/the-business-database-is-not-valid/35151) and the links it contains. ---
**Author:** ![sjlb](https://avatars.discourse-cdn.com/v4/letter/s/a587f6/32.png) [@sjlb](https://forum.manager.io/u/sjlb)\ **Post date:** [October 15, 2021, 5:28pm UTC](https://forum.manager.io/t/cant-open-backed-up-business-after-download-resolved/37484/5 "2021-10-15T17:28:16Z")
Thank you so much for taking the time to reply ---
**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\ **Post date:** [October 15, 2021, 9:04pm UTC](https://forum.manager.io/t/cant-open-backed-up-business-after-download-resolved/37484/6 "2021-10-15T21:04:07Z")
You can send me email to `lubos@manager.io` and I’ll convert it for you. But all I do, I just import your data into the last version that has supported the old database format which is [20.9.89](https://forum.manager.io/t/opening-old-files-in-new-version/33939/10) And then send you back backup made in that version so it can be imported into the latest version. SQLite has been added into Manager in late 2016. So this issue is affecting only users who didn’t upgrade for 5 years or longer. ---
**Author:** ![sjlb](https://avatars.discourse-cdn.com/v4/letter/s/a587f6/32.png) [@sjlb](https://forum.manager.io/u/sjlb)\ **Post date:** [October 15, 2021, 11:29pm UTC](https://forum.manager.io/t/cant-open-backed-up-business-after-download-resolved/37484/7 "2021-10-15T23:29:59Z")
Thank you so much. I kept looking after I emailed and found this step and did it myself. Thank you for your time ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [January 18, 2023, 2:44pm UTC](https://forum.manager.io/t/cant-open-backed-up-business-after-download-resolved/37484/8 "2023-01-18T14:44:54Z")