# Can't login to my account

**URL:** <https://forum.manager.io/t/cant-login-to-my-account/28173>\
**Category:** Uncategorized\
**Created:** [May 11, 2020, 3:46am UTC](https://forum.manager.io/t/cant-login-to-my-account/28173 "2020-05-11T03:46:03Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![bandaneira](https://avatars.discourse-cdn.com/v4/letter/b/ecd19e/32.png) [@bandaneira](https://forum.manager.io/u/bandaneira)\
**Post date:** [May 11, 2020, 3:46am UTC](https://forum.manager.io/t/cant-login-to-my-account/28173/1 "2020-05-11T03:46:03Z")

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why i can’t login to my account when i use a new pc? the system said “username or password incorrect.try again”

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**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\
**Post date:** [May 11, 2020, 4:58am UTC](https://forum.manager.io/t/cant-login-to-my-account/28173/2 "2020-05-11T04:58:32Z")

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> [@bandaneira](#):
>
> the system said “username or password incorrect.try again

this is self-explanatory.

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**Author:** ![Patch](https://avatars.discourse-cdn.com/v4/letter/p/a183cd/32.png) [@Patch](https://forum.manager.io/u/Patch)\
**Post date:** [May 11, 2020, 5:23am UTC](https://forum.manager.io/t/cant-login-to-my-account/28173/3 "2020-05-11T05:23:28Z")

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Which login screen, to your pc or Manager?

What version of Manager have you been using, desktop, cloud, or private server.

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**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [May 11, 2020, 9:17am UTC](https://forum.manager.io/t/cant-login-to-my-account/28173/4 "2020-05-11T09:17:04Z")

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If this is cloud edition, you can reset your administrator password by going to [https://cloud.manager.io](https://cloud.manager.io) then click `Reset Administrator Password` button.

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**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [January 18, 2023, 2:55pm UTC](https://forum.manager.io/t/cant-login-to-my-account/28173/5 "2023-01-18T14:55:33Z")

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