# Cannot Open Manger - error message **URL:** \ **Category:** Uncategorized\ **Created:** [December 6, 2021, 2:27pm UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452 "2021-12-06T14:27:20Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![Andries](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@Andries](https://forum.manager.io/u/Andries)\ **Post date:** [December 6, 2021, 2:27pm UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/1 "2021-12-06T14:27:20Z")
I download the latest version of the Desktop Manager, and when I try to open it, I get the following message: ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/2/c/2cd8355bd0acd6406266b538c8094c7ae908aa0e.jpeg) ---
**Author:** ![Andries](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@Andries](https://forum.manager.io/u/Andries)\ **Post date:** [December 6, 2021, 2:28pm UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/2 "2021-12-06T14:28:18Z")
I am using Windows 10 32 Bit ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [December 6, 2021, 2:32pm UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/3 "2021-12-06T14:32:58Z")
Did you install the 32- or 64-bit version of Manager? ---
**Author:** ![Andries](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@Andries](https://forum.manager.io/u/Andries)\ **Post date:** [December 6, 2021, 3:08pm UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/4 "2021-12-06T15:08:28Z")
Hi Tut I installed 32-Bit ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [December 6, 2021, 3:36pm UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/5 "2021-12-06T15:36:38Z")
So you installed [https://github.com/Manager-io/Manager.msi/releases/download/21.11.62/Manager-x86.msi](https://github.com/Manager-io/Manager.msi/releases/download/21.11.62/Manager-x86.msi) ? ---
**Author:** ![Andries](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@Andries](https://forum.manager.io/u/Andries)\ **Post date:** [December 6, 2021, 4:03pm UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/6 "2021-12-06T16:03:02Z")
Jes, eko, that’s what I installed. Never had this problem with Manager. I tried to uninstall Micro Edge WebView2/Runtime, but then it automatically re-install when I try to open Manager. ---
**Author:** ![Andries](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@Andries](https://forum.manager.io/u/Andries)\ **Post date:** [December 6, 2021, 4:17pm UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/7 "2021-12-06T16:17:30Z")
I tried to install it from your link to no avail. ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [December 6, 2021, 4:34pm UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/8 "2021-12-06T16:34:48Z")
Are you saying that it installs correctly, without any error messages but that when you try to run it, you get the error message above? What version of Windows are you running - the version number, OS build number, etc ---
**Author:** ![Andries](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@Andries](https://forum.manager.io/u/Andries)\ **Post date:** [December 6, 2021, 4:58pm UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/9 "2021-12-06T16:58:33Z")
Here are the details: **WINDOWS 10 PRO** **VERSION 21H1** **INSTALLED ON 21/09/20** **OS build 19043.1288** ---
**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\ **Post date:** [December 6, 2021, 5:02pm UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/10 "2021-12-06T17:02:10Z")
and the answer to my first question ? ---
**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\ **Post date:** [December 6, 2021, 5:31pm UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/11 "2021-12-06T17:31:09Z")
@Andries right click on the _Edge_ icon on desktop. select Properties → Compatibility run the Compatibility troubleshooter. click the _Try recommended settings_. Try doing the same for Manager also. ---
**Author:** ![Andries](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@Andries](https://forum.manager.io/u/Andries)\ **Post date:** [December 6, 2021, 8:25pm UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/13 "2021-12-06T20:25:12Z")
Thank you ever so much! It worked perfectly! My Manager is running smoothly! ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [December 6, 2021, 8:34pm UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/14 "2021-12-06T20:34:18Z")
So please explain for the benefit of others what you actually did to make it work. ---
**Author:** ![Andries](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@Andries](https://forum.manager.io/u/Andries)\ **Post date:** [December 6, 2021, 8:52pm UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/15 "2021-12-06T20:52:57Z")
I did exactly what yot suggested: I first uninstall Maneger, then re-install it again, then I right clicked on the _Edge_ icon on my desktop. select Properties then Compatibility and run the Compatibility troubleshooter. Then I ckicked on the _Try recommended settings_. That’s it! ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [December 6, 2021, 10:46pm UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/16 "2021-12-06T22:46:52Z")
Thank you, hope others will benefit in the future from this solution. ---
**Author:** ![alwakeel](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/alwakeel/32/40324_2.png) [@alwakeel](https://forum.manager.io/u/alwakeel)\ **Post date:** [December 7, 2021, 4:37am UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/17 "2021-12-07T04:37:48Z")
**Thank you for clarifying the information to the customer and interacting with him** ---
**Author:** ![Andries](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@Andries](https://forum.manager.io/u/Andries)\ **Post date:** [December 7, 2021, 7:58am UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/18 "2021-12-07T07:58:06Z")
It’s a pleasure. Glad I could help! ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [July 5, 2026, 8:17pm UTC](https://forum.manager.io/t/cannot-open-manger-error-message/38452/19 "2026-07-05T20:17:04Z")
Closed on July 5, 2026, 8:17pm UTC Uncategorized topics older than 3 years with no recent activity