# Business database not valid, desktop version on Windows 10 **URL:** \ **Category:** Uncategorized\ **Created:** [November 17, 2020, 3:03am UTC](https://forum.manager.io/t/business-database-not-valid-desktop-version-on-windows-10/31650 "2020-11-17T03:03:55Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![SophieFrenchTutor](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sophiefrenchtutor/32/28144_2.png) [@SophieFrenchTutor](https://forum.manager.io/u/SophieFrenchTutor)\ **Post date:** [November 17, 2020, 3:03am UTC](https://forum.manager.io/t/business-database-not-valid-desktop-version-on-windows-10/31650/1 "2020-11-17T03:03:55Z")
Hello, I am in need of some guidance. I have used Manager (desktop version) for about 8 years now. I have just bought a new computer (Windows 10). I saved my database from my old computer (which also uses Windows 10), like I had done the last time I changed computer. I then downloaded and installed Manager on my new computer and added my business (choosing the correct file). Here is a screenshot of the error message I get. ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/0/a/0aac9a30fbe4eed27342093bd398f9aea1fc8879.png) I looked around in the forum and tried updating Manager on my old computer, which was successful. (I noticed the version I had was really old. 15.something). But when I tried to open my business on Manager, I obtained the same error message. Now I cannot access my database from either the old or the new computer. Is there a way to convert my old database into SqlLite, which seems to be the format I need? Thank you in advance. ---
**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\ **Post date:** [November 17, 2020, 3:07am UTC](https://forum.manager.io/t/business-database-not-valid-desktop-version-on-windows-10/31650/2 "2020-11-17T03:07:52Z")
Here is the solution. Install version 20.9.89 which will still allow you to import this old database format and will convert to SQLite format. > [https://github.com/Manager-io/Manager.msi/releases/tag/20.9.89](https://github.com/Manager-io/Manager.msi/releases/tag/20.9.89) Once you’ve done that, you can upgrade to the latest version. ---
**Author:** ![SophieFrenchTutor](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sophiefrenchtutor/32/28144_2.png) [@SophieFrenchTutor](https://forum.manager.io/u/SophieFrenchTutor)\ **Post date:** [November 17, 2020, 3:09am UTC](https://forum.manager.io/t/business-database-not-valid-desktop-version-on-windows-10/31650/3 "2020-11-17T03:09:29Z")
Thanks @lubos, I am doing this right now! ---
**Author:** ![SophieFrenchTutor](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sophiefrenchtutor/32/28144_2.png) [@SophieFrenchTutor](https://forum.manager.io/u/SophieFrenchTutor)\ **Post date:** [November 17, 2020, 3:27am UTC](https://forum.manager.io/t/business-database-not-valid-desktop-version-on-windows-10/31650/4 "2020-11-17T03:27:06Z")
@lubos Thank you so much! It worked and I have all my accounting back! You saved my day! ---
**Author:** ![pdjhh](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/pdjhh/32/28049_2.png) [@pdjhh](https://forum.manager.io/u/pdjhh)\ **Post date:** [December 3, 2020, 9:27am UTC](https://forum.manager.io/t/business-database-not-valid-desktop-version-on-windows-10/31650/5 "2020-12-03T09:27:44Z")
Hi guys. This worked for me too when I’m trying to recover a customer’s laptop and manager program. He has a .manager file from 23 Nov this year though that says ‘invalid file format’ when I try to import it. I think that’s his latest company file and it looks like an older company file that I can open but I can’t open this one. Any ideas? The latest version of manager gave me thesqlite error which is how I ended up here… ---
**Author:** ![Cece](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/cece/32/28371_2.png) [@Cece](https://forum.manager.io/u/Cece)\ **Post date:** [December 4, 2020, 10:22am UTC](https://forum.manager.io/t/business-database-not-valid-desktop-version-on-windows-10/31650/6 "2020-12-04T10:22:55Z")
Hi, I have used manager since 2016 and encountered error after updating my Macbook Air (2017) for Big Sur – Manager simply did not open. I have been going through various threads in the forum, but haven’t found much help. After I downloaded and installed the latest version of Manager, I encountered similar issue as listed above for Windows – the backup file does not open. I followed the instructions as listed above, downloaded the 20.9.89 for mac, installed it, but then another kind of error appeared when I tried to import the backup database: ![Screenshot 2020-12-03 at 21.17.30](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/6/d/6d541bda76e06742c309c189d41976ce5573326e.png) Does anyone know what could I do to be able to access my company’s data? How can I convert the database into SQLite or any other possible solutions? Thanks so much. ---
**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\ **Post date:** [December 4, 2020, 10:33am UTC](https://forum.manager.io/t/business-database-not-valid-desktop-version-on-windows-10/31650/7 "2020-12-04T10:33:38Z")
You can send me your business database to `lubos@manager.io` and I can have a look why it’s not importing. ---
**Author:** ![Betsy](https://avatars.discourse-cdn.com/v4/letter/b/e0b2c6/32.png) [@Betsy](https://forum.manager.io/u/Betsy)\ **Post date:** [January 28, 2021, 6:33pm UTC](https://forum.manager.io/t/business-database-not-valid-desktop-version-on-windows-10/31650/8 "2021-01-28T18:33:45Z")
How do I do that? I cannot seem to download and install this? ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [January 28, 2021, 7:18pm UTC](https://forum.manager.io/t/business-database-not-valid-desktop-version-on-windows-10/31650/9 "2021-01-28T19:18:45Z")
You were not asked to send a database, @Betsy. First, describe what problem you are having. ---
**Author:** ![Betsy](https://avatars.discourse-cdn.com/v4/letter/b/e0b2c6/32.png) [@Betsy](https://forum.manager.io/u/Betsy)\ **Post date:** [January 28, 2021, 9:16pm UTC](https://forum.manager.io/t/business-database-not-valid-desktop-version-on-windows-10/31650/10 "2021-01-28T21:16:14Z")
Hi, I cannot install the manager 20.9.89 on my new IMAC. Thoughts? And thank you for your help! ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [January 28, 2021, 10:20pm UTC](https://forum.manager.io/t/business-database-not-valid-desktop-version-on-windows-10/31650/11 "2021-01-28T22:20:57Z")
You need to furnish more information. Why do you say you cannot install it? Did you receive an error message? If so, post a screen shot of it. ---
**Author:** ![Betsy](https://avatars.discourse-cdn.com/v4/letter/b/e0b2c6/32.png) [@Betsy](https://forum.manager.io/u/Betsy)\ **Post date:** [January 29, 2021, 10:23pm UTC](https://forum.manager.io/t/business-database-not-valid-desktop-version-on-windows-10/31650/12 "2021-01-29T22:23:47Z")
![Screen Shot 2021-01-29 at 3.23.14 PM](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/7/8/78ce2c7784d8048741fb99d515f241e9b800eb49.png) Here is the screen shot. ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [January 29, 2021, 10:33pm UTC](https://forum.manager.io/t/business-database-not-valid-desktop-version-on-windows-10/31650/13 "2021-01-29T22:33:27Z")
You downloaded the Windows installer. For your Mac, follow the instructions here: [Install or update desktop edition on macOS | Manager](https://www.manager.io/guides/7116). ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [January 18, 2023, 2:52pm UTC](https://forum.manager.io/t/business-database-not-valid-desktop-version-on-windows-10/31650/14 "2023-01-18T14:52:16Z")