# Bug with Copy to function (Sales Order to Delivery Notes)

**URL:** <https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906>\
**Category:** Uncategorized\
**Created:** [March 18, 2021, 10:34am UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906 "2021-03-18T10:34:51Z")\
**Posts on this page:** 19\
**Page:** 1

<div class="post-metadata">

**Author:** ![Abeiku](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/abeiku/32/44970_2.png) [@Abeiku](https://forum.manager.io/u/Abeiku)\
**Post date:** [March 18, 2021, 10:34am UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/1 "2021-03-18T10:34:51Z")

</div>

When a delivery note is generated from a sales order, the sales order quantity becomes 0.

This :

 ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/d/a/da92779cc10e5a8b86bd0c57c97496976b65c5c1.png)

Was copied from this :

 ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/c/d/cdb641ece4871769b13756014e91e86b9a87fb29.png)

---

<div class="post-metadata">

**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [March 28, 2021, 2:20am UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/2 "2021-03-28T02:20:27Z")

</div>

Fixed in the latest version (21.3.63)

---

<div class="post-metadata">

**Author:** ![nael](https://avatars.discourse-cdn.com/v4/letter/n/4bbf92/32.png) [@nael](https://forum.manager.io/u/nael)\
**Post date:** [June 12, 2024, 7:26am UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/3 "2024-06-12T07:26:18Z")

</div>

hi sir … i am facing same problem. when i go to copy sales order to delivery note the quatities disappeared . i looked for version 21.3.63 to correct this error bu i could not find so what to do .

---

<div class="post-metadata">

**Author:** ![Digital\_Accounting](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/digital_accounting/32/47004_2.png) [@Digital\_Accounting](https://forum.manager.io/u/Digital_Accounting)\
**Post date:** [June 12, 2024, 8:22am UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/4 "2024-06-12T08:22:32Z")

</div>

I am on cloud version and restarted could server but problem is reoccured when copying sales invoice to delivery note

 ![Screenshot 2024-06-12 at 09.20.49](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/0/1/01b5820a4ace5a948e6a2e2ffd6c0e3081f1abcd.png)

---

<div class="post-metadata">

**Author:** ![ENI](https://avatars.discourse-cdn.com/v4/letter/e/a87d85/32.png) [@ENI](https://forum.manager.io/u/ENI)\
**Post date:** [June 12, 2024, 9:23am UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/5 "2024-06-12T09:23:50Z")

</div>

Copy to function from Sales Invoice to delivery note dose not display Qty

---

<div class="post-metadata">

**Author:** ![nael](https://avatars.discourse-cdn.com/v4/letter/n/4bbf92/32.png) [@nael](https://forum.manager.io/u/nael)\
**Post date:** [June 12, 2024, 9:29am UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/6 "2024-06-12T09:29:59Z")

</div>

me too

---

<div class="post-metadata">

**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\
**Post date:** [June 12, 2024, 9:34am UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/7 "2024-06-12T09:34:27Z")

</div>

It is not logical to copy a Sales Invoice to a Sales Order or Delivery Note. You must use the Sales Order first, copy to a Delivery Note and when delivered copy to a Sales Invoice.

---

<div class="post-metadata">

**Author:** ![ibdek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ibdek/32/21477_2.png) [@ibdek](https://forum.manager.io/u/ibdek)\
**Post date:** [June 12, 2024, 9:56am UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/8 "2024-06-12T09:56:40Z")

</div>

This was regarded as a bug in 2021 as shown above and was fixed by Lubos. Also, it has affected many businesses now which needs to be fixed as soon as possible.

---

<div class="post-metadata">

**Author:** ![nael](https://avatars.discourse-cdn.com/v4/letter/n/4bbf92/32.png) [@nael](https://forum.manager.io/u/nael)\
**Post date:** [June 12, 2024, 10:12am UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/9 "2024-06-12T10:12:46Z")

</div>

that is right but when i try to copy from slaes order to delivery note there are no quantities numbers on the delivery note ?

---

<div class="post-metadata">

**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\
**Post date:** [June 12, 2024, 10:48am UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/10 "2024-06-12T10:48:32Z")

</div>

> [@nael](#):
>
> hen i try to copy from slaes order to delivery note there are no quantities numbers on the delivery note ?

That is simply not true (see screenshot showing the result of a copy to delivery note from the view screen of the sales order in a test business). It shows the quantities, but make sure that you entered the quantity on the sales order.

 ![Screenshot 2024-06-12 at 12.47.49](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/f/b/fb0c5b3850b3862d7e77092a8dc2fdd79ea9d56f.jpeg)

---

<div class="post-metadata">

**Author:** ![nael](https://avatars.discourse-cdn.com/v4/letter/n/4bbf92/32.png) [@nael](https://forum.manager.io/u/nael)\
**Post date:** [June 12, 2024, 11:28am UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/11 "2024-06-12T11:28:06Z")

</div>

with me still this problem happened . when i copy sales order to deliver note no quantity numbers

 ![WhatsApp Image 2024-06-12 at 3.25.32 PM](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/1/d/1da202adb4530a9b0e216a8bfbad01ac45e1ebb2.jpeg)  
 ![WhatsApp Image 2024-06-12 at 3.23.49 PM](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/9/7/97602bb9f9550479b0487db06dce4fa5dcff2d3d.jpeg)

---

<div class="post-metadata">

**Author:** ![ibdek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ibdek/32/21477_2.png) [@ibdek](https://forum.manager.io/u/ibdek)\
**Post date:** [June 12, 2024, 11:32am UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/12 "2024-06-12T11:32:12Z")

</div>

Copy from sales invoice also comes with no qty. This has to be fixed because many businesses use this process. @lubos please see to it.

---

<div class="post-metadata">

**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [June 12, 2024, 11:44am UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/13 "2024-06-12T11:44:07Z")

</div>

Should be fixed in the latest version (24.6.12.1641)

---

<div class="post-metadata">

**Author:** ![nael](https://avatars.discourse-cdn.com/v4/letter/n/4bbf92/32.png) [@nael](https://forum.manager.io/u/nael)\
**Post date:** [June 12, 2024, 12:11pm UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/14 "2024-06-12T12:11:05Z")

</div>

can i ask how to do upgrade to the latest version

---

<div class="post-metadata">

**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\
**Post date:** [June 12, 2024, 12:18pm UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/15 "2024-06-12T12:18:28Z")

</div>

Download and install the latest version from the [www.manager.io/download](http://www.manager.io/download)

---

<div class="post-metadata">

**Author:** ![nael](https://avatars.discourse-cdn.com/v4/letter/n/4bbf92/32.png) [@nael](https://forum.manager.io/u/nael)\
**Post date:** [June 12, 2024, 1:56pm UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/18 "2024-06-12T13:56:53Z")

</div>

i have downloaded but still quantities not shown in deliver note when i copy from sales order

---

<div class="post-metadata">

**Author:** ![shahabb](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@shahabb](https://forum.manager.io/u/shahabb)\
**Post date:** [June 12, 2024, 2:17pm UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/19 "2024-06-12T14:17:42Z")

</div>

Working fine on 24.6.12.1641

---

<div class="post-metadata">

**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\
**Post date:** [June 12, 2024, 4:39pm UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/20 "2024-06-12T16:39:22Z")

</div>

It works fine in recent versions. Can you please provide proper screenshots (not photographs) of the sales order view screen (see sales order screenshot with copy to delivery note function selected) and resulting delivery note edit screen.

 ![Screenshot 2024-06-12 at 18.37.15](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/d/0/d0fb20fc262a43e0be20a2c7fc02aa6d37f3e6fb.jpeg)

---

<div class="post-metadata">

**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [July 5, 2026, 8:23pm UTC](https://forum.manager.io/t/bug-with-copy-to-function-sales-order-to-delivery-notes/33906/21 "2026-07-05T20:23:36Z")

</div>

Uncategorized topics older than 3 years with no recent activity
