# Bank statement import trouble **URL:** \ **Category:** Uncategorized\ **Created:** [May 18, 2015, 4:19am UTC](https://forum.manager.io/t/bank-statement-import-trouble/2892 "2015-05-18T04:19:28Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![IanE](https://avatars.discourse-cdn.com/v4/letter/i/91b2a8/32.png) [@IanE](https://forum.manager.io/u/IanE)\ **Post date:** [May 18, 2015, 4:19am UTC](https://forum.manager.io/t/bank-statement-import-trouble/2892/1 "2015-05-18T04:19:29Z")
Hi, I have read every forum topic and still having trouble loading my statements into Manager. I have the date format correct dd/mm/yyyy however it still says CSV is missing date column. Tried Converter but could not find a program to open the converted file. I have also tried to download in QIF format from bank but then cannot open the downloaded file - no program. Need some guidance please. ---
**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\ **Post date:** [May 20, 2015, 11:37am UTC](https://forum.manager.io/t/bank-statement-import-trouble/2892/2 "2015-05-20T11:37:25Z")
Can you send your CSV sample to `support@manager.io` ? ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [January 18, 2023, 3:37pm UTC](https://forum.manager.io/t/bank-statement-import-trouble/2892/3 "2023-01-18T15:37:57Z")