Bad debt / write-off

Sorry my bad.

~WRD2583.jpg

Red zero indicates the journal entry is balanced

Ok, can you see why it won’t create?

~WRD2583.jpg

Do you mean to say when you click the create button it does not work? Which version of Manager are you using (the very bottom of every screen) and which operating system?

Correct. OS 21.2.25

~WRD2583.jpg

Window 10

~WRD2583.jpg

The current version of Manager (10:46am GMT, 7 July 2021) is v21.6.84 and can be downloaded from Download | Manager

Ok, im updated and will try again…

~WRD2583.jpg

That worked, thank you

~WRD2583.jpg