# Backup Data

**URL:** <https://forum.manager.io/t/backup-data/35944>\
**Category:** Uncategorized\
**Created:** [July 8, 2021, 2:26am UTC](https://forum.manager.io/t/backup-data/35944 "2021-07-08T02:26:28Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![ailebioline](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ailebioline/32/28043_2.png) [@ailebioline](https://forum.manager.io/u/ailebioline)\
**Post date:** [July 8, 2021, 2:26am UTC](https://forum.manager.io/t/backup-data/35944/1 "2021-07-08T02:26:28Z")

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I cannot backup the data. Please refer to the attachments.

 ![Screen Shot 2021-07-08 at 10.18.10 AM](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/3/1/310b29abb528561e5b4a74f63eb55c23de4c9cf7.png)  
 ![Screen Shot 2021-07-08 at 10.18.52 AM](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/5/2/52dc21e01a8d15e91c0fbbfed50a245f833ded97.jpeg)  
 ![Screen Shot 2021-07-08 at 10.19.23 AM](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/b/1/b171f7749bfb3474794e543ba6396bcae6c415a8.jpeg)

Please guide me on how to backup the data?

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [July 8, 2021, 3:12am UTC](https://forum.manager.io/t/backup-data/35944/2 "2021-07-08T03:12:33Z")

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Follow the Guide about making backups. You seem to be trying to open files midway through the process.

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**Author:** ![ailebioline](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ailebioline/32/28043_2.png) [@ailebioline](https://forum.manager.io/u/ailebioline)\
**Post date:** [July 8, 2021, 3:49am UTC](https://forum.manager.io/t/backup-data/35944/3 "2021-07-08T03:49:33Z")

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How about my attachments? Is your answer based on my attachments? i followed what the Guide says on backup, then I got that results (refer to the attachments). I need to know the details why I got those attachments, what I need to do?

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [July 8, 2021, 3:29pm UTC](https://forum.manager.io/t/backup-data/35944/4 "2021-07-08T15:29:31Z")

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My answer has nothing to do with your attachments. Your screen shots indicate you are trying to (1) obtain an unavailable application, (2) open a Manager backup file without having Manager installed on your machine, and (3) open a Manager backup file with Safari.

None of those actions is related to making a backup, with or without attachments. All of those dialog boxes were generated by the macOS operating system, not Manager.

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**Author:** ![Doronto](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/doronto/32/32376_2.png) [@Doronto](https://forum.manager.io/u/Doronto)\
**Post date:** [July 8, 2021, 9:34pm UTC](https://forum.manager.io/t/backup-data/35944/5 "2021-07-08T21:34:10Z")

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i have similar experience. Like after clicking backup button sometimes a dialog showed up to save or open the named.manager. At this point i cancel the backup then do again. or select the save option.

He has clicked the ok button with open option selected.

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [July 8, 2021, 10:05pm UTC](https://forum.manager.io/t/backup-data/35944/6 "2021-07-08T22:05:43Z")

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There is no “OK” button anywhere in Manager.

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**Author:** ![Doronto](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/doronto/32/32376_2.png) [@Doronto](https://forum.manager.io/u/Doronto)\
**Post date:** [July 8, 2021, 10:27pm UTC](https://forum.manager.io/t/backup-data/35944/7 "2021-07-08T22:27:09Z")

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That ‘ok’ button with the Open/Save dialog box. The exact box showed up when we download something with a browser.  
A box like this  
 ![firefox-open-or-save-file-dialogbox for manager001](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/c/5/c5d61d923934b7b2319629f8aab783ea7f96be8b.jpeg)

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [July 8, 2021, 10:30pm UTC](https://forum.manager.io/t/backup-data/35944/8 "2021-07-08T22:30:26Z")

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@Doronto, it is a feature of the operating system, not the Manager program. You are trying to diagnose @ailebioline’s problem without any information on what was done. But what is obvious is that it has nothing to do with Manager.

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**Author:** ![Doronto](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/doronto/32/32376_2.png) [@Doronto](https://forum.manager.io/u/Doronto)\
**Post date:** [July 8, 2021, 10:33pm UTC](https://forum.manager.io/t/backup-data/35944/9 "2021-07-08T22:33:07Z")

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Well, let me check few time more. if i find a way to recreate this. i will inform you.

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**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\
**Post date:** [July 9, 2021, 4:07am UTC](https://forum.manager.io/t/backup-data/35944/10 "2021-07-09T04:07:07Z")

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Even in the box that you showed you can see: "Open with [Notepad (default)], while you should save the backup file not open it as mentioned by @Tut.

It is a backup of all (assuming you kept the selected default “Attachments, Emails, and History” selected. Such backup is easy to import in Manager on any of its supported platforms.

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**Author:** ![Patch](https://avatars.discourse-cdn.com/v4/letter/p/a183cd/32.png) [@Patch](https://forum.manager.io/u/Patch)\
**Post date:** [July 9, 2021, 5:24am UTC](https://forum.manager.io/t/backup-data/35944/11 "2021-07-09T05:24:14Z")

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- In Manager (browser) window after clicking the “Backup” button  
 ![Screen Shot 2020-08-17 at 6.03.31 AM](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/3/1/3124e6251c5470d2ab037c01636399e3fa8150d9.png)

- The browser will present the user with and Open / Save Dialogue box (the exact appearance and options varies with browser and operating system)  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/b/2/b24661f1315e021311cb8326370e7add54560f08.png)

- The user must select **Save File** not “Open with”. Doing so will enable the user to choose a locations on the computer to save the Manager business file

- In contrast if the user chooses “Open”, the browser will look for a program to open the business file with, and fail.  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/8/4/84c79d59d27e2c449cb421d82354eff31754e99e.jpeg)

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<div class="post-metadata">

**Author:** ![Doronto](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/doronto/32/32376_2.png) [@Doronto](https://forum.manager.io/u/Doronto)\
**Post date:** [July 9, 2021, 7:51pm UTC](https://forum.manager.io/t/backup-data/35944/12 "2021-07-09T19:51:55Z")

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Yes, it happens as you find this. I was trying to recreate the sequence but forgot that.

The only way to backup selecting save option.  
Thanks

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<div class="post-metadata">

**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [July 5, 2026, 8:19pm UTC](https://forum.manager.io/t/backup-data/35944/13 "2026-07-05T20:19:29Z")

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