# Accounts receivable on Summary page

**URL:** <https://forum.manager.io/t/accounts-receivable-on-summary-page/10147>\
**Category:** Uncategorized\
**Created:** [June 20, 2017, 3:05pm UTC](https://forum.manager.io/t/accounts-receivable-on-summary-page/10147 "2017-06-20T15:05:39Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![elreng33](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/elreng33/32/29418_2.png) [@elreng33](https://forum.manager.io/u/elreng33)\
**Post date:** [June 20, 2017, 3:05pm UTC](https://forum.manager.io/t/accounts-receivable-on-summary-page/10147/1 "2017-06-20T15:05:39Z")

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The accounts receivable section on the summary page is showing a negative number tied to one particular invoice which has been previously paid in full. Is there an explanation for this? Thank you.

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [June 20, 2017, 3:38pm UTC](https://forum.manager.io/t/accounts-receivable-on-summary-page/10147/2 "2017-06-20T15:38:25Z")

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You have not provided sufficient information to diagnose the problem. To begin, drill down by clicking on the _Accounts receivable_ balance. That will show you a list of accounts receivable for individual customers. Drill down on their balances to see the transactions making them up, as well as a running balance. Find the transaction that drives the balance of that customer negative and view or edit it.

Probably, you entered a receipt incorrectly. Or, you may have a credit note you’ve issued for that customer, which shows up as a negative quantity in that customer’s _Accounts receivable_ balance. Or maybe you entered a receipt twice against the same sales invoice.

If you can’t find the problem that way, post as much additional information as you can.

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**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [January 18, 2023, 3:26pm UTC](https://forum.manager.io/t/accounts-receivable-on-summary-page/10147/3 "2023-01-18T15:26:29Z")

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Closed on January 18, 2023, 3:26pm UTC


